AV Manager - US Patent & Trademark Office

Job Listing: Audiovisual Manager

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking an Audiovisual Manager for the United States Patent and Trademark Office (USPTO) in Alexandria, VA.

Unit Description:

The US Patent & Trademark Office is headquartered in Alexandria, VA is the federal agency for granting U.S. patents and registering trademarks. The USPTO advises the President of the United States, Secretary of Commerce and the U.S. Government agencies on intellectual property policy, protection, and enforcement.

Job Overview:

The Audiovisual Manager is a client facing, highly self-motivated, organized and driven individual who is responsible for setting up, installing, operating, testing, and troubleshooting audio and video technology equipment. The Audiovisual Manager can work as a member of a production team or work independently on assigned projects without supervision. The Audiovisual Manager will resolve technical issues in a timely and efficient manner. The general responsibilities of the position include those listed below, however the Sodexo Live! site manager may assign other duties as needed.

Essential Responsibilities:

• Serves as Broadcast/Audio Visual subject matter expert on high level events.
• Familiar with Broadcast & Webcasting protocols and procedures.
• Deliver, set-up, test, and operate audio-visual equipment for large scale events.
• Maintains and troubleshoots equipment issues.
• Creates trouble tickets, reports, and escalates equipment issues to site lead and engineering staff.
• Coordinates equipment operation by lifting and relocating equipment from one area of the facility to another.
• Experience with Adobe Creative Cloud applications and services.
• Experience with Allen & Heath digital audio mixing console.
• Experience with NewTek TriCaster TC1/TC2.
• Ability to work independently on assigned projects with minimal supervision.
• Installs and operates equipment such as microphones, portable audio/video recording, confidence monitors, and computers.
• Familiar with Crestron DM routing, Dante Audio networking, DMX lighting, PTZ camera systems.
• Experience in online meeting platforms: Microsoft Teams meeting, Teams Live Event, WebEx meetings and events, and Zoom meetings & Zoom webinars.
• Occasionally offers advice to presenters on solutions and alternatives to technical setup.
• Complies with all company safety and risk management policies and procedures.
• Reports all accidents and injuries in a timely manner.
• Participates in regular safety meetings, safety training and hazard assessments.
• Applies all applicable OSHA and related local authority safety requirements to all assigned work.
• Performs all work in accordance with established safety procedures.
• Completes training programs (classroom or virtual) as designated.
• May perform other duties and responsibilities as assigned.

Qualifications/Skills:

• College Degree, High School diploma, or equivalent experience.
• 3-5 years of related work experience.
• Display a proper business friendly demeanor with technical personnel and non-technical users, especially during high stress situations.
• Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.
• Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
• Self starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.
• Ability to communicate effectively both orally and in writing.
• Initiative in identifying and resolving problems timely and effectively.

Other Requirements:

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
• Hours may be extended or irregular to include nights, weekends and holidays.

Why Join Sodexo Live!?

At Sodexo Live!, we're proud to be experience makers, creating unforgettable moments for people across a wide range of industries and events. We bring that same commitment to our team members by offering a comprehensive benefits package that begins on day one, additional benefits include:

• Health Savings and Flexible Spending Accounts
• Life and Disability Insurance
• Accident, Critical Illness, and Hospital Indemnity Coverage
• Identity Theft Protection
• Adoption Assistance

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.