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Are you interested in making a world of difference in cancer care?
Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality care.
Who we are:
ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, and commits to quality. Our culture, ASCO Works – Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance.
ASCO offers competitive salaries, an excellent benefits package, and opportunities to participate in professional development programs. To learn what it’s like to work at ASCO, click here.
Who we are looking for:
The Program Coordinator will serve as a central point of coordination for awardees, applicants, and steering groups – ensuring seamless logistics, data tracking and an exceptional volunteer and applicant experience.
This role is ideal for someone who thrives on organization, values exceptional customer service and is passionate about global health and mission-driven work.
If you enjoy keeping impactful programs running smoothly behind-the-scenes and are energized by supporting global initiatives that make a difference in cancer care, we’d love to hear from you!
This position is hybrid with a primary location in Alexandria, VA.
Responsibilities
Coordinate awardee and volunteer logistics for programs including travel schedules, accommodations, visa requirements, on-site logistics, and post-travel follow-ups
Coordinate and track awardee and volunteer financial payments and reimbursements
Assist with communications and tracking for applicants of programs
Support application process by monitoring the inbox for applicant questions, sending application deadline reminders, and assisting with applicants’ technical issues in the application portal
Support the Steering Group by drafting and distributing correspondence, scheduling conference calls, and preparing meeting materials
Support programs by drafting correspondence, scheduling teleconferences, performing periodic data entry, tracking and reporting of volunteer participation, and updating slide content and other communications
Provide periodic administrative support to the Associate Director and department as needed
Required Education and Experience
Bachelor's degree, preferably in healthcare, international affairs, or related field or equivalent years of experience
2 – 3 years of experience in effective administrative coordination, logistics, or customer-facing roles customer service experience in an organizational setting
Proficiency with Microsoft Office programs (Word, Excel, PowerPoint, SharePoint, Teams, and Outlook); and an openness to embracing and learning new technology
Preferred Education and Experience
International experience (including knowledge of a second language, study or work abroad, etc.)
Experience using SmartSheet
Volunteer management experience
Competencies
Strong communication skills, including the ability to draft, edit, and proofread a variety of internal and external communications
Enthusiasm, good judgment, and excellent customer service skills
Self-managed with proven skills to use initiative, time management, and organizational skills to prioritize work to deliver results with attention to detail
Show good judgement and presence including the ability to handle confidential information and collaborate with external volunteer members and internal stakeholders
Comfortable working with and learning new technology and handling data
Highly organized with a demonstrated track record of supporting multiple simultaneous projects
Self-directed and able to deliver high quality, proofread work
Able to think critically to deliver the best possible volunteer experience
Strong focus on customer service
Work Environment
This position will be in Alexandria, HQ, and will require use of an office computer, phone, and general office equipment.
ADA/Physical Requirements
Must lift up to 10 lbs
Travel
None
Generous Benefits Package:
- Hybrid Work Environment
- Open Leave Policy
- Paid Family Leave
- 13 Paid Holidays per Calendar Year
- Staff Appreciation Days
- 401(k): 7.5% Employer Contribution
- Medical/Dental/Vision
- Employee Assistance Program
- Fertility and Family Forming
- Healthcare Concierge
- Flexible Spending Account(s)
- Healthcare Savings Account
- Disability and Life Insurance
The American Society of Clinical Oncology (ASCO) is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, national origin, sex, and religion.
Learn more about this Employer on their Career Site
