Workflow Manager

SAIC is hiring a Workflow Manager to provide critical support to the Deputy Assistant Secretary of War (DASW) Science, Technology, and Program Protection (S&T PP).  This role requires exceptional organizational skills, attention to detail, and the ability to manage high-level correspondence and workflow processes in a dynamic and high-pressure environment. The ideal candidate will ensure all correspondence and tasking are managed effectively, tracked accurately, and delivered in compliance with established protocols and deadlines.

This position is 100% onsite at the Mark Center in Alexandria, VA.

Job Responsibilities:

• Monitor the Correspondence and Task Management System (CATMS) to ensure tasks are accurately tracked, prioritized, and completed within defined timelines.

• Triage incoming tasks, assign appropriate priorities, and proactively follow up on outstanding actions.

• Ensure senior leader decisions are communicated clearly and accurately via prepared correspondence

• Draft, review, and edit correspondence, reports, and tasking packages for clarity, completeness, and adherence to established formats and standards.

• Validate documents for logical structure, compliance, and alignment with senior leadership expectations.

• Prepare briefing materials, reports, and supporting enclosures for senior-level review and approval.

• Serve as a primary point of contact for coordinating correspondence with internal teams and external stakeholders, including OSW Front Offices, Joint Staff, Defense Agencies, Congress, and other government organizations.

• Professionally engage with senior leadership and stakeholders to ensure efficient task execution and issue resolution.

• Provide excellent customer service via phone, email, and in-person communication.

• Maintain accountability and organization of both electronic and hard-copy correspondence files.

• Ensure all correspondence control systems reflect real-time task status and document tracking.

• Safeguard classified materials, ensuring proper handling, storage, and destruction in compliance with DoDM 5200.01 guidelines.

• Analyze correspondence and documentation for accuracy, consistency, and completeness.

• Recommend improvements to workflow processes and communication strategies to enhance efficiency and effectiveness.

• Identify gaps or bottlenecks in the correspondence workflow and propose actionable solutions.