Job Title

Senior Instructional Designer

Job Description Summary

The Instructional Designer will be responsible for the development, delivery, and maintenance of training programs and content for Client Accounting staff and Facility Management business operations. This role requires expertise in instructional design, learning management system (LMS) administration, and collaboration with subject matter experts to create impactful learning experiences. The ideal candidate will have a strong background in course and learning plan design, content development, and a data-driven approach to improving learning effectiveness.

Job Description

Essential Job Duties:

Design and develop engaging, learner-centered courses and structured learning plans aligned with organizational goals and adult learning principles.
Manage and maintain Learning Management Systems (LMS), including user setup, content deployment, reporting, and troubleshooting.
Collaborate with subject matter experts, trainers, and department leads to gather requirements and translate them into impactful learning solutions.
Create interactive eLearning modules using tools such as Yardi Aspire, Articulate 360, Adobe Captivate, and Camtasia, integrating multimedia elements effectively.
Host live/virtual training sessions and workshops for Client Accounting and Facility Management staff across various locations.
Analyze training metrics, learner feedback, and performance data to continuously improve course content and delivery strategies.
Support training and logistics for global department delivery.
Ensure training materials are current, accurate, and aligned with compliance and operational standards.
Perform other related duties as required or requested.

Supervisory Responsibilities:

May lead or coordinate efforts of project teams to complete instructional design work within project deadlines.
Provides solutions to routine and complex instructional design challenges.

Education/Experience/Training:

Bachelor’s degree in Instructional Design, Education, or related field preferred.

Work Experience:

Requires three to five years of experience in instructional design and LMS administration or equivalent combination of education and experience.

Specialized Knowledge/Skills

Proficiency in LMS platforms and eLearning authoring tools (Yardi Aspire, Articulate 360, Adobe Captivate, Camtasia, etc.).
Strong understanding of adult learning principles and instructional design methodologies.
Excellent project management, time management, and organizational skills.
Ability to train, mentor, and coach others effectively.
Strong collaboration and stakeholder engagement skills.
Results-oriented with a strong sense of urgency.

Competencies:

Ethical Conduct
Goal Setting
Independent Judgement
Initiative
Leadership
Problem Solving
Relationship Management
Time Management

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 63,750.00 - $75,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

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