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Responsibilities:
- Lead, mentor, and develop a team of professional services consultants and project managers.
- Oversee the planning, execution, and delivery of multiple client projects simultaneously.
- Monitor the overall performance of the team by tracking and analyzing statistics and trends, providing reporting to the senior Management Team.
- Ensure achievement of clear, measurable objectives for the professional services team, monitor and measure these objectives regularly.
- Develop and implement best practices, standards, and processes to improve the efficiency and effectiveness of the professional services team.
Requirements:
- 5+ years of experience in a professional services or consulting role.
- 2+ years of experience of leadership experience.
- Proven track record of successfully managing multiple software implementation projects.
- Excellent interpersonal and communication skills.
- Ability to build and maintain strong client relationships.
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