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Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology.
At Aderant, the āAā is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the āAā. We bring the āAā to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work ā ideas, experience, and passion ā to drive our mission forward.
Our people are our strength.
Role Description:Ā
Aderant is looking for a Business Systems Administrator to join the Business Systems team responsible for tasks related to the maintenanceĀ andĀ optimalĀ performance of Salesforce, Atlassian, andĀ additionalĀ financial management/professional services systems. The idealĀ candidate willĀ leverageĀ experience and deep knowledge ofĀ theseĀ systemsĀ to design creative solutions, be an analytical thinker and problem solver, have excellent communication skills and technical curiosity, haveĀ a strong desireĀ for automation and continuous improvement, and partner with leadership to elevate our systems and processes.Ā
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The Business Systems Administrator willĀ be responsible forĀ the execution of day-to-day configuration, support, and maintenance ofĀ the platforms mentioned, as well asĀ continuousĀ improvementĀ to accelerate market growth. You will work closely with the entire Business Systems team and stakeholders across Sales, Support, Customer Success, Professional Services, Finance, Legal, and more.Ā
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Responsibilities:Ā
Serve as a systems administratorĀ and technical subject matter expert for projects and enhancements supporting SalesforceĀ Sales Cloud,Ā SalesforceĀ Service Cloud,Ā SalesforceĀ ExperienceĀ Cloud,Ā Atlassian,Ā Sage Intacct, NetSuiteĀ SuiteProjectsĀ Pro, Gong, IroncladĀ andĀ additionalĀ financial management/professional servicesĀ platformsĀ
Manage day-to-day system administration activities, including user setup, permissions, profiles, roles, page layouts, workflows, approval processes, reports, dashboards, integrations, and data updates.Ā
Execute system configuration changes and maintenance activities in alignment with business priorities, governance standards, and change management processes.Ā Ā
Create andĀ maintainĀ documentation for system configurations, business processes, user guides, release notes, and support procedures.Ā
Create andĀ maintainĀ documentation for system configurations, business processes, user guides, release notes, and support procedures.Ā
Maintain system security and access controls by ensuring users haveĀ appropriate permissionsĀ based onĀ role, responsibility, and businessĀ need.Ā Ā
Collaborate with the Business Systems team to prioritize requests, manage backlog items, and support continuous improvement initiatives that enable operational efficiency and market growth.Ā
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Qualifications:Ā Ā
1-3Ā years experienceĀ as a SystemsĀ AdministratorĀ
Ability to assess the impact of new requirements onĀ an existing platformĀ and all upstream and downstream applications,Ā systemsĀ and processesĀ
Manage time effectively in a fast-paced, dynamic environment with the ability to meet multiple deadlinesĀ
Excellent verbal and written communication skillsĀ
Excellent analytical and critical thinking skillsĀ
Preferred:Ā
Bachelorās degreeĀ
Salesforce Administrator certificationĀ
Experience withĀ CRM, ERP or related applicationsĀ
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