Facility
Cape Fear Valley Medical CenterLocation
Fayetteville, North CarolinaDepartment
PFS TrainingJob Family
ClericalWork Shift
Days (United States of America)Summary
Provide quality review and continuous improvement of accounts. Accountable for monitoring the adherence to policy and procedures for the departments, ensuring the appropriate number of accounts are monitored, audited, and reviewed. This role will focus primarily on auditing of accounts.Major Job Functions
The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:
Work Epic workqueues for Medicare accounts and monitor accuracy of Medicare accounts
Conduct audits of Medicare Secondary Payer Questionnaire ensuring accuracy prior to billing
Conduct audits of accounts for accurate registration information including demographic information, employers, patient contacts, PCP, guarantor, claim information, insurance coverage and completion of registration forms
Annotate errors, make corrections or send errors to employee and their supervisor ensuring timely processing of claims
Methodically track errors for training opportunities and notify manager of any trends
Utilize payer websites or place calls to payer to verify insurance coverage if RTE is unable to provide eligibility information
Maintain patient confidentiality and privacy by accessing patient information only to the extent necessary to fulfill assigned duties; patient information must be kept private, confidential, and secure; all lists, reports, files, and documents must always be properly secured and stored
Document accounts with QA information to ensure HIPAA compliance
Partner with Revenue Cycle trainers to identify proactive changes to update and maintain appropriate training content
Maintain accurate notes and electronic documentation of findings; document requirements, expectations and/or deadlines to ensure accurate and timely completion of tasks
Meet productivity standards designated by management with minimal errors
Comply with all required policies, regulations, and procedures applicable to the learning process
Participate in special projects as needed
Other duties as assigned
Minimum Qualifications
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:
Education and Formal Training:
High school diploma or equivalent required
Associate’s degree preferred
Work Experience:
2 years experience in revenue cycle, healthcare industry, patient access or billing required
1 year Epic experience preferred
1 year experience with QA monitoring preferred
Knowledge, Skills, and Abilities Required:
Excellent interpersonal skills, verbal, and written communication skills
Strong knowledge of compliance needs related to HIPAA privacy rules, CMS claim submission rules and other standard regulatory guidelines for hospital billing
Knowledge of insurance preferred
Ability to function independently and prioritize work within established policies
Highly organized and possess excellent time management skills
Strong attention to details
Excellent analytical and critical thinking skills
Physical Requirements:
Ability to communicate orally, see and hear to collect information
Subject to eyestrain due to the many hours spent looking at a computer screen
Long periods of sitting
Noise level is low to moderate
Required Licenses and Certifications
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
Learn more about this Employer on their Career Site
