Client Relationship Executive

This is a remote position.

• Liaise with Ministry of Labour, Immigration Department, Police Department, Economic Department, Chamber of Commerce, Municipality, Civil Court, Ministry of Foreign Affairs, Embassies, Free zone authorities, and all other relevant government departments and authorities etc. for accurate and timely information as required for operational tasks
  
• Provide excellent customer service and communicate efficiently internally and externally
  
• Receive clients’ documentation from CBC operations team and make the necessary arrangements in relation to translation, attestation from various ministries, scanning and saving all documents in the designated folder electronically and physically
  
• Complete, manage and update files, receipts and official documents of clients and share with the Operation Team and update on task sheet daily
  
• Create accounts and apply for clients’ online applications through the various portals, then, assign and distribute the work for the GROs to complete online and on the ground daily
  
• Report and resolve any office facility-related issues promptly
  
• Professionally answer and screen all incoming phone calls and forward phone calls to relevant people and departmentsOrganize and update the office and clients’ contact information and filing
  
• Schedule office meetings and online meetings with calendar invitations
  
• Vetting and strengthening CBC’s relation with our existing suppliers and finding new ones to ensure the continuity of our business
  

Requirements

• Minimum 5 years in a corporate services firm in UAE/Saudi Arabia
  
• ADGM/DIFC experience is mandatory
  
• Bachelor’s degree in Business Administration or a related field
  
• Strong organizational, multitasking, and time management skills
  
• Proficiency in Microsoft Office and CRM tools (e.g., Zoho)
  
• Expertise in business relationship management, client relations, and account management
  
• Excellent communication and interpersonal skills with a team-oriented approach
  
• Knowledge of UAE and GCC market trends
  

Benefits

• Attractive Rewards: Performance-based bonuses, participation in the profit share scheme, and eligibility for the CBC equity plan
  
• Learning & Development: Access to the CBC Academy for continuous skill development and career growth
  
• Attractive salary package, commission structure, and exclusive discounts
  
• Comprehensive health package and additional benefits
  
• Networking Opportunities: VIP access to industry-leading events and networking platforms
  Team Culture: Regular team-building activities and social events to foster collaboration