Customer Service

Customer Service / Sales Representative – Entertainment Rigging & Drapery Systems

Georgia | $60,000–$70,000 + Benefits

Do you enjoy working with customers, solving problems, and helping bring entertainment spaces to life? We are partnering with a growing company in the entertainment technology industry that specializes in theatrical rigging and drapery systems, seeking a Customer Service / Sales Representative to join their team.

This role is ideal for someone who enjoys balancing customer interaction, project coordination, and sales support in a fast-paced environment. You’ll work closely with customers, contractors, theaters, schools, venues, and entertainment professionals to help deliver solutions for stage rigging and drapery systems.

Responsibilities

• Support customers through the sales and order process
  
• Prepare quotes, proposals, and follow up on opportunities
  
• Coordinate with internal teams to ensure smooth project execution
  
• Answer customer questions regarding products, timelines, and installation coordination
  
• Build and maintain strong relationships with clients and industry partners
  
• Assist with inside sales efforts and account support
  
• Maintain accurate CRM and project information
  

Qualifications

• Customer service, inside sales, or account management experience preferred
  
• Experience in theatrical, entertainment, construction, architectural products, or technical systems is a plus
  
• Strong communication and organizational skills
  
• Detail-oriented with the ability to manage multiple priorities
  
• Comfortable working directly with customers and supporting technical product solutions
  
• Experience with rigging, drapery, stage equipment, or entertainment technology is highly preferred, but not required
  

Compensation & Benefits

• $60,000–$70,000 base salary (depending on experience)
  
• Benefits package
  
• Opportunity to work in a unique niche of the entertainment and performing arts industry
  

About Theater Outsource

TheaterOutsource.com is the entertainment industry’s dedicated recruiting partner — connecting top-tier talent with the companies that bring stages, venues, and experiences to life. From lighting and rigging to AV, scenic, and systems integration, we specialize exclusively in entertainment technology.

We work with manufacturers, integrators, and production companies nationwide — delivering permanent placements with no upfront cost and a 90-day guarantee.

We deliver the Talent.