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Director of Client Growth

Ansira
Posted 15 days ago, valid for 19 days
Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Director is responsible for client growth, retention, and executing commercial strategies while leading cross-functional teams to achieve revenue goals.
  • This role requires a minimum of 7 years of experience in client management or a related field.
  • The position includes responsibilities such as strengthening client relationships, driving revenue growth, and ensuring pipeline accuracy.
  • The Director will have decision authority over account strategy and growth planning, while also coaching and developing their team.
  • The salary for this position ranges from $120,000 to $150,000, depending on experience and qualifications.
The primary business owner. The Director is accountable for client growth, retention, commercial execution, and orchestrating cross-functional teams to meet revenue goals.

Role Expectations (The Mandate)

  • Client Journey Engagement: strengthens senior client relationships and ensures client understands the value Ansira delivers to their business

  • Commercial Ownership: drives weekly organic revenue growth; owns account plans, renewals & retention

  • Pipeline Generation: executes the 6 Growth Levers (Module Expansion, LMA, Co-Op, etc…) on cadence

  • Forecast Discipline: ensures strict pipeline visibility, forecast accuracy & CRM hygiene

  • Business Review Narrative: owns the strategic executive story

  • Whitespace & Risk ID: Proactively identifies growth opportunities & risks weekly

Business Impact (The Commercial Why)

  • Converts whitespace into closed-won revenue; secures renewals

  • Drives gross pipeline to hit portfolio targets

  • Mitigates account risk early to protect forecast

  • Ensures cross-functional teams deliver on commitments

Decision Authority

Owns:

  • Account strategy

  • Growth/whitespace planning & achievement of targets

  • Forecast accuracy

  • Business Review story development

  • Client understands value Ansira delivers

  • Coaching and development of team

Escalates:

  • Margin risk

  • Pricing exceptions

  • Enterprise escalations

  • Major contract restructures



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