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General Manager - Music School

YEB PAYROLL LLC
Posted 3 months ago, valid for 20 days
Location

Palo Alto, CA 94301, US

Salary

$80,000 - $85,000 per year

Contract type

Full Time

Retirement Plan
Paid Time Off
Life Insurance
Disability Insurance
Employee Assistance
Flexible Spending Account

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Sonic Summary

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  • School of Rock is seeking a General Manager with over 3 years of experience in management, sales, marketing, or customer service-related roles.
  • The General Manager will oversee operations, improve efficiency, and manage the school's Profit & Loss statement to enhance financial performance.
  • Responsibilities include providing exceptional experiences for students and parents, guiding staff, and promoting diversity and inclusion within the school environment.
  • The position offers a competitive salary along with benefits such as medical coverage, paid time off, a 401(k) plan, and a profit share program.
  • Candidates should possess strong communication skills, a passion for music, and the ability to foster community relationships to drive business success.

School of Rock is a growing, passionate community dedicated to enriching lives through performance-based music education. With over 450 schools, and a strong internationally recognized brand, School of Rock is the largest after-school music education provider in the world. We put on shows to teach music!

Our General Managers are eligible to participate in our employee benefit programs, including:

  • General Manager monthly profit share program

  • Medical, Rx, dental, and vision coverage

  • Paid time off, holiday pay

  • 401(k) retirement plan with company match

  • Flexible Spending Account/Health Savings Account

  • Disability and Life insurance

  • Free Employee Assistance Program

The General Manager runs the show from AC/DC to Zappa, creating a safe and cool environment for students to achieve their musical and creative potential. The General Manager is responsible for improving efficiency and increasing location profitability while managing the school’s operations.


Established, high-performing school with demonstrated six-figure earning potential. Successful GMs in comparable schools currently earn between $100K–$125K total annual compensation, though incentives are variable and not guaranteed.

Roles and Responsibilities:

  • Provide an exceptional experience for students and parents, delivering strong engagement and maximizing student enrollment

  • Oversee and guide a team of instructional and administrative staff to cultivate a collaborative and supportive work environment while delivering a high quality educational experience

  • Manage the school’s Profit & Loss (P&L) statement,  including data analysis, budget tracking, and cost control to enhance financial performance

  • Manage the creation of high-quality events to foster a sense of community, motivate students, and ensure their continued participation.

  • Provide top-quality customer service, including billing, schedule management, and clear and timely communication

  • Be a Brand Ambassador. Build relationships in the local community, networking with local businesses, service organizations, and other educational institutions, to increase visibility, create performance opportunities, and drive the business.

  • Hire and onboard staff members. This includes recruiting and training to ensure they are successful in their roles and contribute to the success of the school.

  • Promote Diversity and Inclusion to create a welcoming and respectful environment for all individuals.

  • Deliver results through the management of educational and business Key Performance Indicators (KPIs)

  • Manage the marketing, sales, and promotions to drive school and student success

  • Manage staff and school facilities to ensure a safe experience for all students. This includes maintaining staff compliance with safety standards and following protocols.

Skill Requirements:

  • 3+ years work experience in management, sales, marketing, or customer service-related role

  • Experience reviewing and managing a P&L or budget

  • Excellent customer service skills

  • Strong experience recruiting and managing staff

  • Excellent communication skills (written and verbal)

  • Proven problem-solving skills

  • A collaborator who works well across diverse populations

  • Strong work ethic, integrity, and leadership skills

  • Detail-oriented with strong organizational skills

  • Experience and interest in working with children

  • Passion and/or interest in music and the arts

  • Entrepreneurial spirit and drive to grow a small business


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