Inside Sales Specialist - Bilingual

As a Veterinary Imaging Consultant (VIC) for the Diagnostic Imaging and Telemedicine Center of Excellence, you will be responsible for closing business within our Web PACS, Telemedicine and CardioPet portfolio of products. Your primary responsibilities will be completing demonstrations for customers within Web PACS and VetMedStat, manage customer questions and objections in response to your demos, and closing business. Your sales opportunities will consist of loyal and competitive customers within a geographical territory that have been pre-qualified through the discovery and Q&A stages of the sales process by our Associate Veterinary Imaging Consultant (AVIC), and referrals for new opportunities provided by our Veterinary Imaging Account Managers. Mastery of handling objections and maintaining a robust pipeline of follow up appointments to close business are critical skills necessary to be successful in this role.

Why This Role Matters

This role is critical in helping veterinary practices adopt advanced diagnostic imaging and telemedicine solutions that improve clinical decision-making and patient care. Your ability to translate complex technology into meaningful value for customers directly impacts both business growth and animal health outcomes.

In the role of Veterinary Imaging Consultant:

Your day-to-day responsibilities will include activities outlined below, and any additional tasks that may be assigned to support the business needs:  

• You will manage a sales pipeline and make phone calls to customers to close new accounts for Web PACS, Telemedicine, and CardioPET.  

• You will provide product demonstrations via webinar for prospective customers.

• You will consistently maintain an accurate sales forecast.

• You will maintain Salesforce with accurate customer notes and opportunity information.

• You will probe for and address competitive activity.

• You will coordinate sales opportunities that span multiple IDEXX products involving multiple IDEXX sales representatives.

• You will work both independently and as part of a team.

• You will attend industry shows in territory as necessary.

What you need to succeed:

• Must be fluent in both French (preferably Quebecois French) and English.

• 4+ years of sales experience with demonstrated history of closing. Veterinary Industry experience a plus.

• Ability to negotiate and close sales with a consultative selling approach.

• Capability to absorb and articulate technical information.

• Strong interpersonal skills with ability to establish rapport quickly.

• Ability to work both independently and as part of a team.

• Highly motivated and goal oriented.

• Computer proficiency (Salesforce, Microsoft Office: Teams, Excel, Word and Outlook)