Instructional Designer & Developer

• Conduct learning needs analysis and translating business requirements and performance gaps into measurable learningobjectives.
• Design, develop, andmaintaininstructional content including:

• eLearning modules
• Instructor-led and virtual instructor-led training (ILT/VILT)
• Blended learning programs
• Microlearning
• Simulations and scenario-based learning
• Job aids and performance support tools

• Apply adult learning principles, instructional design best practices, accessibility standards, and usability guidelines.
• Develop structured curricula, learning paths, and certification programs aligned to job roles and systems.

Systems, Platform & Technical Enablement

• Design and develop training related to enterprise and business systems, including but not limited to:

• Salesforce (CRM, sales processes, reporting)
• NetSuite (ERP, finance, operations, inventory)
• BigCommerce or similar eCommerce platforms
• Asana (project and work management)
• Lucid (Lucid chart for process mapping and collaboration)
• AI-driven tools and workflows

• Translate technical, system-based, and process-driven content into engaging, learner-centered training materials.
• Support learning initiatives related to renewable energy and solar industry knowledge, products, operations, and customer-facing processes.

Learning Technology & Innovation

• Leverage modern learning technologies, interactive media, and digital learning tools to enhance learner engagement.
• Incorporate innovative approaches such as:

• Scenario-based learning
• Gamification
• Social learning
• Adaptive or AI-supported learning experiences

• Evaluate and pilot new authoring tools, platforms, and technologies to improve learning effectiveness and scalability.
• Update and modernize legacy content tomaintainaccuracy, relevance, and alignment with system or process changes.

Collaboration & Stakeholder Partnership

• Partner with L&D Managers, Business Partners, SMEs, and Technology teams to define learning scope, outcomes, and timelines.
• Collaborate on priorities, standards, quality assurance, and governance.
• Work with LMS and governance and delivery teams to ensure proper implementation, tracking, and reporting.
• Incorporate stakeholder and learner feedback into continuous curriculum improvements.

Quality Assurance & Evaluation

• Perform functional testing, content reviews, and peer reviews to ensure instructional accuracy and consistency.
• Analyze learner feedback, assessment results, and performance data to evaluate learning effectiveness.
• Maintain documentation, version control, and instructional design artifacts.
• Ensure compliance with instructional design standards, branding, and accessibility requirements.
• All other dutiesassigned.

Required Skills and Attributes:

• Bachelor’s degree in Instructional Design, Education, Learning Technologies, ora related field.
• 3–5 years of experience in instructional design, learning experience design, or curriculum development.
• Demonstrated knowledge of instructional design models (ADDIE, SAM) and adult learning theory.
• Hands-on experience with eLearning authoring tools (Articulate Storyline, Rise, Captivate, Camtasia, or similar).
• Experience working with Learning Management Systems (LMS) and learning standards (SCORM,xAPI).
• Experience designing training for enterprise systems, software platforms, or technical processes.
• Strong written communication, editing, and visual design skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Qualifications:

• Bachelor’s degree in Instructional Design, Education, Learning Technologies, or relatedfield.
• 3–5 years of experience in instructional design or curriculum development.
• Proficiencyin instructional design models (ADDIE, SAM, etc.) and adult learning theory.
• Strong skills with eLearning authoring tools (Articulate Storyline, Rise, Captivate, Camtasia, etc.) and graphic/multimedia tools.
• Familiarity with LMS platforms and SCORM/xAPIstandards.
• Strong writing, editing, and visual design skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Experience in renewable energy, solar, technology, or operations-focused environments.
• Familiarity with CRM, ERP, eCommerce, or project management systems.
• Experience using AI tools to support content development or learning design.
• Experience supporting onboarding, systems enablement, or role-based curricula.
• Instructional Design & Learning Experience Design (LXD)
• Curriculum Development & Governance
• eLearning & Digital Learning Development
• Systems & Process Training
• Stakeholder Collaboration
• Learning Technology & AI Enablement
• Quality Assurance & Continuous Improvement
• Project Management & Organization

Physical Requirements:

• This position may require the ability to perform tasks that involve sitting, standing, walking, lifting 25+lbs, computerworkand other physical activities. Candidates should be able to meet these physical demands with or without reasonableaccommodations.