Job Summary:

We are seeking a highly organized and experienced Logistics Lead to manage the end-to-end flow of our goods. This role is crucial for coordinating with freight forwarders, preparing customs documentation, and ensuring the timely and cost-effective movement of our products and components internationally. The ideal candidate will have a solid background in freight forwarding operations, strong attention to detail for customs compliance, and excellent communication skills to manage external relationships.

Key Responsibilities:

Freight Forwarding Operations:

Coordinate and liaise with freight forwarders and carriers to book shipments and negotiate rates for both air and ocean freight.
Select the most efficient and cost-effective shipping methods based on budget and delivery requirements.
Monitor freight forwarder performance, tracking shipments from origin to destination. Manage and verify freight invoices, ensuring they align with agreed-upon rates and services.
Resolve any operational issues with freight forwarders, such as delays, rerouting, or service failures.

Customs Documentation & Compliance:

Prepare, review, and submit accurate customs documentation, including commercial invoices, packing lists, certificates of origin, and bills of lading.
Verify that all shipping documents are complete and consistent to prevent customs holds and penalties.
Ensure compliance with all national and international import/export regulations.

Inventory Management & Data Entry:

Maintain accurate inventory records and reconcile them with shipment details provided by freight forwarders.
Enter and manage shipment data, including customs fees, duties, taxes, and freight costs, in the logistics management system.
Generate and analyse reports on freight costs, transit times, and shipment status.

Communication and Problem-Solving:

Serve as a primary point of contact for all freight forwarding and customs-related inquiries.
Proactively identify and resolve issues with freight forwarders or customs authorities to prevent delays.
Provide real-time updates to internal stakeholders and customers regarding shipment status.

Qualifications:
Education:

A degree or certification in Logistics, Supply Chain Management, or a related field is a plus.
Experience: Proven experience in a freight forwarding or 3PL environment is highly desirable.
Specific experience with international shipments and customs documentation is required.
A minimum of 4 years of experience in a logistics, shipping, or related role.
Technical Skills: Proficiency with Microsoft Office Suite (especially Excel).
Experience with a Warehouse Management System (WMS), Enterprise Resource Planning (ERP) system, or logistics software.
Familiarity with freight forwarding software or platforms is an advantage.

Skills & Attributes:

Strong attention to detail is paramount.
Excellent organizational and time management skills.
Strong verbal and written communication skills for managing external relationships.
Proven problem-solving and critical thinking abilities to manage complex supply chain issues.
Ability to work effectively in a fast-paced, high-volume environment.

Lead Logistics Coordinator