Manager of Marketing Communications at Confluent Health in undefined

Overview

Role Summary:

The Manager of Marketing Communications owns EIM’s brand voice, narrative, and communications strategy across internal and external audiences. This role ensures EIM’s story is told clearly, consistently, and credibly through brand messaging, executive communications, internal alignment, and external storytelling. This role serves as the brand steward and communications lead for EIM, partnering closely with marketing leadership, executives, HR, and cross-functional teams to translate strategy into clear messaging and coordinated communications. The Manager of Marketing Communications enables other marketing teams with frameworks, guidance, and standards while maintaining strong quality control and narrative consistency.

Responsibilities

Key Responsibilities

Brand & Messaging Leadership

Own and evolve EIM’s brand voice, tone, and messaging frameworks

Ensure consistent application of brand standards across all communications and channels

Translate EIM’s mission, vision, and strategic priorities into clear, compelling narratives

Serve as the primary steward of EIM’s brand story across internal and external audiences

Internal & Executive Communications

Lead internal communications strategy to support culture, alignment, and organizational change

Support executive communications including announcements, talking points, and leadership messaging

Partner with HR and leadership on internal messaging, engagement, and culture initiatives

Ensure communications are timely, clear, and aligned across the organization

External Communications & Thought Leadership

Lead brand-level external communications including announcements, brand storytelling, and PR content

Oversee development of press releases, brand statements, and key messaging materials

Support thought leadership content for executives and subject-matter experts

Ensure external communications reinforce EIM’s positioning, credibility, and values

Content & Communications Execution

Oversee development and execution of brand and communications content across email, social, internal platforms, and external channels

Lead editorial planning and communications calendars

Review and approve content to ensure quality, consistency, and alignment with brand standards

Enable other marketing teams with messaging frameworks, copy guidance, and brand resources

Team Leadership & Cross-Functional Collaboration

Lead, mentor, and develop marketing communications team members

Manage workflows, priorities, and quality standards across communications deliverables

Collaborate with Events, Channel, Creative, and Product Marketing teams to ensure alignment

Serve as a trusted communications partner to stakeholders across the organization

Performance Awareness & Continuous Improvement

Monitor engagement and effectiveness across communications channels

Use insights to refine messaging, formats, and channel approaches

Document best practices and continuously improve communications processes and governance

Qualifications

Bachelor’s degree in Marketing, Communications, English, or a related field, or equivalent experience 6+ years of experience in marketing communications, brand, or content leadership roles

Strong writing and editing expertise across internal and external communications

Experience leading brand messaging and communications governance

Strong project management and organizational skills

About

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.

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