Marketing Operations Manager

Marketing Operations Manager 

At KBI Biopharma, we are advancing science and accelerating breakthroughs. As a global leader in biopharmaceutical development and manufacturing, we empower life science companies to bring new medicines and vaccines to the world faster. Explore your potential at KBI, where innovation meets impact. 

Position Summary 

The Marketing Operations Manager plays a key execution and operational role, ensuring alignment, prioritization, and efficient delivery across all marketing functions. They own the global campaign calendar by coordinating initiatives across internal and external teams. This role also establishes and enforces processes, governance, and compliance standards, while overseeing content quality, vendor performance, and budget management. The ideal candidate is highly organized, detail-oriented, and agile withing the dynamic biopharma industry. Effective communication skills and the ability to thrive in a fast-paced, cross-functional environment are paramount. 

Responsibilities: 

• Own and manage global marketing campaign calendar and prioritization including but not limited to hosting monthly campaign meetings, coordinating with stakeholders, managing vendors, and pivoting as needed to meet evolving needs 

• Build/create digital marketing assets in HubSpot to support service-specific campaigns, conferences & events, integrated corporate campaigns, and go-to-market initiatives 

• Ensure team-wide adherence to all marketing processes, workflows, and governance standards 

• Review all public-facing content for accuracy, quality, and compliance with KBI’s brand guidelines and best practices 

• Lead marketing intake, prioritization, and resource allocation across teams 

• Manage third-party vendors, SOWs and contracts, ROI performance, and administer vendor scorecards to assist in diligence reviews 

• Reconcile marketing budget and ensure alignment with approved spending plans 

• Track KPIs, analyze performance, and deliver actionable insights 

• Administer and optimize marketing platforms, tools, and systems 

• Collaborate with cross-functional stakeholders to align marketing initiatives 

• Drive team enablement, training, and continuous operational improvements 

• Generate monthly insights and KPI reports in partnership with Digital Marketing 

Requirements: 

• Bachelor's degree in marketing, Business, or related field required; advanced degree preferred (Marketing, Biotech, Biopharma, Med devices, or related) 

• 4+ years of experience in marketing operations, ideally within life sciences or biotech; or, 4+ years of varied marketing experience across many specialties  

• Proven experience leading marketing operations in complex, cross-functional environments 

• Demonstrated success managing Smartsheet budgets, contracting external vendors, and launching global marketing initiatives 

• Strong strategic thinking paired with hands-on operational execution expertise 

• Advanced project management, organizational, and process optimization skills 

• Proficiency in HubSpot, SAP, and G-Suite analytics tools; ability to translate data into actionable insights 

• Excellent communication, stakeholder management, attention to detail, and a proactive, continuous improvement mindset 

• Ability to work Eastern Standard Time Hours 

About KBI:  

KBI Biopharma, Inc., a JSR Life Sciences company, is a global contract development and manufacturing organization (CDMO) providing fully integrated and accelerated drug development and biologics manufacturing services to life science companies. KBI supports its 500+ customers in advancing more than 160 drug candidates from preclinical and clinical stages to market, including the manufacture of ten commercial products. Recognized for quality manufacturing, KBI delivers robust process development and cGMP manufacturing services across its six global locations in the USA and Europe. For more information, visit www.kbibiopharma.com.  

KBI is a proud EEO/AA employer dedicated to building a diverse and inclusive workforce. We believe that innovation thrives in an environment where all voices are heard and valued. That's why we actively seek individuals from all backgrounds – regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability, or veteran status – and strongly encourage all qualified candidates to apply and bring their unique perspectives to our team. 

KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary.

I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.