We are seeking a dedicated P&C Product Management Director to support our Personal Lines Home Product area. This team will be responsible for monitoring, analyzing, and interpreting data for the Homeowners insurance product line. Responsibilities include developing and translating complex data analysis to identify opportunities and challenges from a countrywide perspective. The P&C Product Management Director is accountable for the achievement of property and casualty insurance (P&C) Homeowners profit and growth targets on a national product basis. Develops strategic vision and tactical plan that will profitably expand USAA product line market share. Focuses on national product competitive and financial KPIs to anticipate and react to potential trends. Identifies opportunities to make regional or national impacts across P&C, driving best practices and innovation across the organization. The role requires working with large data sets and leading business analysis of National P&L and strategy and the impact of investments to influence P&L results. Provides guidance on key financial and customer-related concerns from executives using multiple data sources including SAS, SQL, Tableau, R, etc. Leads the design, development, implementation, and maintenance of the P&C insurance products through delivering value as a leader in collaborating with business partners. Builds relationships and partnerships to collaborate with internal team members and partners to develop insights and complete multi-year state or national strategy. Maintains partnerships with external regulators to bring strategic actions to market. Directs and implements data analytics with internal partners to identify growth opportunities, build a 360-degree view of the membership and presents key takeaways. Builds complex reports using data tools to monitor business performance and communicate results. Works directly with stakeholders to understand business objectives, define key performance indicators, and evaluate performance; identifies emerging themes, internal and external trends to improve performance and minimize risk. Leads comprehensive market analysis and evaluates product performance metrics to help facilitate decision making at regional/countrywide level. Maintains partnerships with Government & Industry Relations, Attorney, and Compliance Advisor to maintain relationship with local regulatory agencies and industry organizations. Facilitates development of team members by providing guidance, coaching, and training of processes and procedures in support of product line initiatives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Qualifications include a Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline or 4 years of related experience in lieu of degree; 8 years of relevant product or program management experience analyzing data and developing recommendations or an advanced degree in Business with 6 years of product or program management experience; 4 years of P&C experience; extensive experience in creating product briefings and presenting to executive leadership; demonstrated experience in independently conducting product analysis and understanding market dynamics including competitor underwriting initiatives and rate level analysis; strong interpersonal and relationship management skills; advanced knowledge of P&C product related regulations, and risk and compliance requirements. Additional preferred experience includes working with P&C functions, supporting P&C Homeowners product line, working knowledge of Snowflake, SAS, SQL, advanced Excel, experience working with Property IT and Business Partners, desire to gain knowledge on property infrastructure, experience managing multiple projects and priorities, and US military experience through service or as a military spouse/domestic partner.
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