Sales Coordinator

Location

Remote – Boston Area. While this role is fully remote, candidates must be based in the Boston area and able to attend in‑person meetings as needed. SEEBURGER does not maintain a physical office in this location.

Role Overview

The Sales Coordinator at SEEBURGER Inc. plays a key role in supporting sales execution, improving deal & sales activity tracking, and ensuring strong alignment across internal teams. This position focuses on sales coordination, pipeline support, cross‑functional coordination, and delivering a positive customer experience—not just calendar or meeting scheduling.

Core Responsibilities

Sales Enablement & Guidance

• Act as a trusted resource for sales representatives by providing guidance on sales processes, tracking, reporting and CRM updates.
• Support opportunity management with light assistance related to quotes, documentation, and order flow, ensuring alignment with internal sales policies.
• Ensure sales teams have access to current sales materials, pricing information, product details, and value messaging to support customer engagements.

Customer & Partner Support

• Serve as a point of contact for customer and partner inquiries related to sales processes, contracts, and offerings.
• Support timely follow‑ups with team members to ensure accurate information flow across customers, partners and internal teams and ensure seamless sales execution.
• Coordinate internally to help resolve issues related to order management, invoicing, AR, contracts, or service questions.

Sales Operations & Reporting

• Maintain accurate and up‑to‑date sales data in CRM and related systems, supporting pipeline, forecast, and customer visibility.
• Prepare sales reports and summaries related to pipeline health, bookings, renewals, and performance metrics.
• Support forecasting, audits, and leadership reviews by providing reliable data and insights.

Cross‑Functional Coordination

• Collaborate closely with Marketing, Partner Management, Finance, Legal, Sales and Technical teams to support smooth sales execution and customer engagement.
• Assist with coordinating proposals, contracts, and solution documentation across teams to reduce sales cycle friction.
• Help ensure customer expectations align with delivery, implementation, and support capabilities.

Strategic Sales Support

• Support sales leadership initiatives focused on enablement, process improvement, and operational efficiency.
• Assist with go‑to‑market initiatives and promotional activities by tracking execution and sharing field feedback.
• Identify trends, risks, and improvement opportunities within the sales process and proactively communicate insights.

Key Skills & Qualifications

• Strong Communication & Advisory Skills
• Sales Operations Experience: Familiarity with sales processes, CRM systems, reporting, and deal lifecycle support.
• Analytical & Problem‑Solving Skills: Comfortable analyzing data and helping resolve complex or multi‑stakeholder scenarios, build analytics and reports
• Cross‑Functional Collaboration: Experience working across departments in a fast‑paced, global environment.
• Attention to Detail: Ensures accuracy across sales documentation, pricing inputs, and operational data.