Security Shift Supervisor

Job Summary

The Security Shift Supervisor is a mission-critical leadership position responsible for managing daily operations and personnel in the Security Services division, ensuring a safe and secure environment for the BYUH and PCC communities. This role requires a strategic mindset, operational expertise, and high-level supervisory capabilities to oversee campus safety, incident response, compliance, and emergency preparedness

Primary Responsibilities

Supervisory Leadership (65%)

• Directly oversees hiring, training, mentoring, and evaluating part-time and student security personnel.
• Provides operational guidance to ensure coverage across multiple high-profile locations.
• Establishes performance benchmarks, shift protocols, and continuous training cycles.
• Leads staff through complex emergency scenarios, de-escalation situations, and high-risk incidents.
• Conducts quality control of reports, logs, and documentation to ensure legal and procedural accuracy.
• Oversee timekeeping, scheduling, and administrative workflows in support of departmental operations.

Campus Security and Risk Response (25%)

• Acts as on-scene supervisor or incident commander during emergencies, critical events, and campus threats.
• Conducts proactive patrols, responds to alarms and emergencies, and provides field assessments.
• Coordinates with police, EMS, and other external entities during joint responses or investigations.
• Promotes a culture of compliance, safety, and awareness through public engagement and education.
• Maintains readiness of vehicles, radios, and security systems; performs inspections and audits.

Special Events & Emergency Preparedness (10%)

• Coordinates security coverage for major campus and PCC events, including graduation, devotionals, and cultural performances.
• Leads logistical planning for crowd control, ingress/egress, and perimeter security.
• Collaborates with university event teams and administration to ensure safe execution of events.

Minimum Qualification & Experience Requirements

• Highschool diploma or equivalent: Bachelor’s degree preferred.
• Minimum 3-5 years in law enforcement, military police, or security management, including supervisory experience at the sergeant level or higher.

Certifications

• State of Hawaii Guard Card (required)
• Valid Hawaii Driver's License (required)
• First Aid/CPR (within 90 days of hire)
• Defensive Tactics Certification (preferred)

Skills

• Strong working knowledge of local, state, and federal laws, including incident command systems and use-of-force regulations.
• Expertise in managing physical and electronic security infrastructure (alarms, radios, surveillance, etc.).
• Proven ability to lead, train, and evaluate a diverse team, including student employees.
• Skilled in verbal de-escalation, critical thinking under pressure, and detailed report writing.
• Culturally competent and sensitive to the unique spiritual and educational mission of BYU–Hawaii.

Benefits

• 401(k) matching
• Tuition benefits for employee and qualified dependents
• Medical and Dental
• Short and Long-term disability benefits
• Paid parental and maternity leave

As an educational institution affiliated with The Church of Jesus Christ of Latter-day Saints, BYU–Hawaii prefers to hire qualified members of the Church in good standing, as authorized under 41 C.F.R. § 60-1.5 (a)(6). To be eligible for employment, applicants who are members of the Church must hold and be worthy to hold a current temple recommend and receive a clearance from the Church’s Ecclesiastical Clearance Office. Job applicants must be able to meet these conditions to advance through the hiring process successfully. An expired temple recommend will prevent consideration for hire.

Approximate starting hourly rate:

The wage offered could be above or below range based on education and experience as it relates to the job description.