Duties and Responsibilities:
- Oversee shift operations and provide guidance and support to Shelter Workers.
- Ensure shelter residents receive appropriate services including meals, hygiene supplies, and medical assistance.
- Serve as point of contact during assigned shifts and respond to resident needs, questions, and concerns.
- Monitor shelter conditions and report facility or safety issues to the Shelter Manager.
- Assist with shift scheduling, documentation, and incident reporting.
- Maintain communication between shelter teams and ensure smooth shift transitions.
- Enforce shelter rules and resolve conflicts with professionalism and empathy.
- Ensure compliance with shelter protocols and safety guidelines.
- Perform other job-related duties as assigned.
- Ability to lead teams in high-stress environments with professionalism.
- Strong interpersonal and problem-solving skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Strong documentation and reporting skills.
- Proficiency with basic computer tools (e.g., Microsoft Outlook, Word).
- Valid driver’s license and reliable transportation is required.
The Workforce Group a LEMOINE company is a Great Place to Work® Certified company.  We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal, state, and local governments.
We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.
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