Billing Assistant

Why the Billing Team at Steno Is Different

• Own high-volume work - process the bulk of invoicing across a fast-moving billing dashboard where speed and accuracy are equally required
• Think critically - research discrepancies, identify patterns in billing errors, and make judgment calls in real time without being asked
• Hold a high bar - this team doesn't cut corners; if doing your best work isn't important to you, this isn't the role for you
• Communicate and collaborate - work closely with billing associates and the billing manager to surface issues early, keep workflows on track, and support cross-functional projects
• Build something better - if you see inefficiency as a problem to fix, you'll fit right in
• Grow on a modern tech stack - work with billing, legal tech, and ops tools that are changing the industry; you pick up new systems quickly and are comfortable with Google Workspace, Slack, Zendesk, or similar platforms

You’ll crush this role if you bring 1+ years of experience in a high-volume, fast-paced environment where critical thinking and attention to detail are non-negotiable - start-up experience is preferred. Coming in as a Billing Assistant at Steno right now isn't just an entry-level move - it's an opportunity in a company that's actively scaling in a space still being disrupted. The kind of visibility, growth, and opportunity you get here is exactly what fast-moving companies are built to offer. In this role, you will cover Monday through Friday, 9 am - 5:30 pm ET, with the expectation of working one Saturday a month. 

Application Information

• Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.
• Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com. 
• Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system. 
• Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven’t received an expected communication, check your spam.
• Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team.