Strategic Account Manager

Full time/Part time:  Full-time

Status:  Non-Exempt

Summary of Overall Job:  

Responsible for the sales of all e.Republic products and services to companies in the state, local and education markets.

Essential Duties:  

• Maintains current customer base for assigned accounts. Being able to consult and provide the existing customers knowledge on our products, gets re-signs, and promotes add-on sales of event sponsorships, custom publications, ad space, web advertising, research, Navigator, Governing products, etc. 

• Maintains long lasting customer relationships. Can build a better customer relationship by understanding their needs and tries to make them satisfied without compromising with the company profits. 

• Gains a sound understanding of State and Local Government and Education markets and is able to consult our clients on those topics. 

• Achieve and maintain a sufficient understanding of all e.Republic’s brands, products and services. Can consult customers on which solutions will fit the customer’s needs. 

• Carry the sales process from the original sale all the way through to delivery, and can troubleshoot and liaise with other departments and managers as needed, to ensure customer satisfaction. 

• Understand the company’s resources, including other various internal roles and departments of the company; and is thus able to tag them on client calls as consultants in their conversations.

• Capable of seeking out new customers and sales opportunities to expand and build the partnership empire. 

• Responds to all leads assigned within 24 business hours. 

• Provides proposals out within 48 hours of request or client appointments. 

• As a Strategic Account Manager, is consistently tracking with the team and their own individual assigned revenue targets or production quota.

• Travels to sites as necessary to develop client relations and creates future partnerships. Acts as a representative of the company and can network at events to attract more clients and build our partnership base. Minimum travel expected 6-8 times per year. 

• Develops and composes contract proposals containing all essential and tailored solutions, using our products and services. 

• Communicates the value proposals through effective and professional sales presentations (digital and hard copy) in person, a group or through an online medium. 

• Coordinates actions with the Sales Admin to ensure Salesforce database is current and accurate, as well as coordinates all other sales administrative duties effectively as a team with the admin. 

• Stays abreast of current trends and educates oneself to keep knowledge up to date.

• Develops existing and new opportunities.

• Maintains outreach statistics, such as Developed Opportunities, Pitches, Email Outflow Campaigns, etc.

Skills/Qualifications:  

• Prior sales experience of at least 2 years required.

• Outstanding written and verbal communication and negotiation skills.

• Ability to work productively under high sales pressure and quotas.

• Can adapt to a quickly changing group environment.

• Ability to present to potential clients.

• Ability to maintain a consistent level of sales.

• Ability to work well with a team.

• Has a passion and motivation for sales. 

• Has excellent customer service skills.

• Must be in a work environment with reliable Internet access. 

• Proficient with Word, Excel, PowerPoint, and ChatGPT. 

• Salesforce experience is a plus. 

• Experience in Sale of Advertising, Events, Research, Customized Media an Online products and services is a plus. 

• Track record of meeting and exceeding past sales goals. 

• Experience with selling into public sector is a plus. 

This Job Description is subject to change.