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Online - Hotel Customer Service Coordinator - Entry Level

Careers In Travel | Destination Planners
Posted 5 months ago, valid for 17 days
Salary

$45,000 - $65,000 per year

Contract type

Full Time

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Sonic Summary

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  • The position is for a Virtual Hotel Customer Service Coordinator who assists clients in arranging lodging for various travel purposes.
  • The role requires candidates to be organized, dependable, and comfortable with digital tools and remote communication.
  • A friendly and professional demeanor is essential, along with a willingness to learn the travel booking process.
  • The salary for this position ranges from $45,000 to $65,000 a year.
  • Candidates should have prior experience in customer service, although specific years of experience are not mentioned.

Position Summary:

As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding our commitment to exceptional service.

 

Responsibilities:

Understand client needs and travel preferences

Provide hotel recommendations and confirm reservations

Manage booking changes and follow-up communication

Keep detailed, accurate client records

 

Requirements:

Organized and dependable

Comfortable with digital tools and remote communication

Friendly, professional demeanor

Willingness to learn the travel booking process

 

Benefits:

Collaborative remote environment

Hands-on guidance and self-paced training

Access to industry partnerships and hotel programs

 

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$45,000 - $65,000 a year
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