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ITSM Problem Analyst

Ford Motor Company
Posted a month ago, valid for 16 days
Location

Allen Park, MI 48101, US

Salary

$60,000 - $72,000 per year

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Contract type

Full Time

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Sonic Summary

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  • We are looking for a motivated ITSM Problem Analyst to join our IT team in the automotive sector.
  • This role focuses on ensuring IT service reliability by identifying and resolving root causes of recurring incidents.
  • The ideal candidate should have strong analytical skills and a proven track record in IT Service Management best practices.
  • Candidates should have at least 5 years of experience in a related field.
  • The position offers a competitive salary of $90,000 annually.

What You'll Do: 

We are seeking a highly motivated and experienced ITSM Problem Analyst to join our dynamic IT team within the automotive sector. This high-impact role is instrumental in ensuring the reliability and continuity of our IT services by proactively identifying, analyzing, and resolving the root causes of recurring incidents across our complex manufacturing and operational environments. The ideal candidate will be a strategic thinker with strong analytical skills and a proven track record in IT Service Management (ITSM) best practices.


At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.
We believe that freedom of movement drives human progress. Ford Information Technology (IT) is shaping the future of mobility by redefining the transportation landscape, enhancing the customer experience and improving people’s lives. Join the Ford family as we change the way the world moves.



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