Receptionist

Job DetailsJob Location: JW Nutritional LLC Corporate Office - Allen, TX 75013Receptionist Position Summary The Receptionist serves as the first point of contact for visitors, customers, vendors, and employees. This position is responsible for providing exceptional customer service, maintaining a professional front office environment, and supporting administrative and operational functions. The ideal candidate is organized, detail-oriented, and possesses excellent telephone etiquette and communication skills. Reports To: Chief of Staff Essential Responsibilities Greet visitors and provide a welcoming, professional first impression. Answer, screen, and direct incoming telephone calls with professionalism and excellent telephone etiquette. Provide outstanding customer service by responding to customer, vendor, and employee inquiries in a courteous and timely manner. Receive and manage purchase orders (POs), including tracking estimated ship dates and obtaining shipment tracking information. Schedule shipments as needed and coordinate with internal departments and carriers. Maintain office supply inventory and reorder supplies as necessary. Log, organize, and file product samples accurately. Perform general administrative and clerical duties, including filing, data entry, scanning, and document management. Maintain confidentiality while handling sensitive information. Assist with additional administrative projects and office support duties as assigned. Physical Demands Ability to work in both an office and manufacturing environment. Ability to sit, stand, walk, bend, and reach throughout the workday. Ability to occasionally lift and move office supplies or packages. Ability to perform repetitive motions such as typing, filing, and handling documents. QualificationsQualifications High school diploma or equivalent required. Previous receptionist, administrative assistant, or customer service experience preferred. Strong verbal and written communication skills. Excellent customer service and interpersonal skills. Professional telephone etiquette with the ability to handle multiple incoming calls efficiently. Strong organizational skills with the ability to prioritize tasks in a fast-paced environment. Basic mathematical and computer skills. Ability to understand and follow verbal and written instructions. Proficiency in Microsoft Office (Outlook, Word, and Excel) preferred. Bilingual (English/Spanish) is a plus.