Complex Sales and Events Coordinator

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

The Sales & Event Coordinator is a key member of the sales team in driving sales growth and providing exceptional customer service. This position will provide the necessary administrative & sales support to the hotel’s sales & event team and will be the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation, and information. The Sales & Event Coordinator will facilitate the team’s activities to help maximize their performance and the solid and long-lasting development of the hotel’s sales success. The Sales & Event Coordinator may also be tasked with performing some direct sales activities depending on the needs of the hotel.

ESSENTIAL RESPONSIBILTIES

• The Sales Coordinator will assist in the execution of the administrative process, service, detail, and efficiently communicate to all departments the group & event needs from the time of booking through check out date.
•  Efficiently performing all assigned sales duties including processing incoming leads and executing sales reporting requirements.
• Ensure all deadlines are met, performing assigned duties, maintaining sales data files, and acting as a liaison between hotel and clients and vendors as directed.
• Assist in the servicing of groups, events, VIP, an Business Travel guests as directed, and maintain files and sales databases as per company standards.
• Ensure efficient communication of group & event needs to hotel operations team.
• Execute assigned sales reporting and ensure all deadlines are met.
• Monitor phones, voicemails, emails and inquiries and maintain a 2- hour response time when possible.
• Generate reports, prepare proposals, contracts, resumes, collect details as directed and maintain data integrity of sales system.
• Process, log and handle gift certificates, and planner points as directed.
• Attend internal meetings as directed
• Utilize Microsoft Office Suite, customer relationship management software, and other relevant business software.
• All other duties and tasks as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Two to four-year college degree or equivalent education/experience.
• Sales/Events experience preferred.
• Ability to manage and organize complex projects and establish priorities consistent with department/club objectives.

PHYSICAL DEMANDS

• Outside sales calls, servicing groups, site inspections, attending meetings, travel and community/ industry functions
• Lift   up to 10 lbs.(amenities when making sales calls, attending trade shows, etc.)
• Hotel tours, sales calls, trade shows

BENEFITS PACKAGE

• Competitive Salary

• Daily Pay!

• Team Member Hotel Discount Program

• Uniforms Provided for most positions

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO

• 401k with employer match

• Food and Beverage Discounts

• Tuition Reimbursement

If you thrive in a nimble, sales-forward setting where relationships win and every detail shows, this is a great fit. Bring your energy, ideas, and ownership mindset. Click Here to learn what makes DoubleTree Alpharetta stand out.