TENNIS PROFESSIONAL

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Summary

This document outlines the responsibilities of a Tennis Professional at a club, emphasizing delivering excellent service to members and guests, organizing and conducting clinics and lessons, promoting tennis memberships, and acting as an ambassador for the club. The daily tasks include assisting members, teaching lessons, managing tennis events and programs, orienting new members, maintaining safe and professional courts, and maximizing facility utilization to retain and attract members.

Full job description

Tennis Professional

Organize tennis clinics and private lessons that encourage participation in the Clubs tennis activities. Promote tennis memberships to all potential prospects. Act as the Clubs Tennis Ambassador to enhance the value of the Club. Reports directly to the Director of Racquet Sports/or Head Tennis Professional.

Day to Day:

• Assist the members with all tennis needs and ensure tennis policies are being followed.
• Teach private or group tennis lessons/drills.
• Schedule, administer and promote leagues, round robins, drop-in, ladders, tournaments, and all other events as applicable.
• Develop and promote tennis clinics, private lessons, adult, junior and senior programs.
• Call new members to conduct a tennis orientation into the facility and programs available.
• Maintain courts in a professional manner and ensure that the environment is safe for all those who use the facility.
• Maximize the club’s tennis facilities to reduce attrition and attract new members.
• Responsible for seeing that daily assignments are completed in their respective areas, to meet club standards and expectations (i.e. orderly/organized work areas, straighten/arrange furniture/equipment, picking up trash/debris, etc.).
• Assist fellow Employee Partners, members, and guests. Be aware of team members and the environment and participate as a member of the team.
• Notify supervisor of member/guest complaints at the time they occur. Rectify any complaints as soon as possible.
• Must be able to interact with members/guests professionally, helping them with changes and last-minute requests as needed.

All the other stuff we do:

• Because of the fluctuating demands of the company’s operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
• Attend club functions and tennis committee meetings.
• Adhere to all the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
• Ability to work well under pressure, coordinating multiple tasks at any given time ability to focus attention on detail.
• Responsible for maintaining good conduct and safe working habits while in all areas and ensuring that others are acting safely.
• Attendance at weekly staff meetings and participation as requested.

• Minimum of 2 years as a Tennis Professional.
• High School Diploma or equivalent required. College degree preferred
• RSPA certification required
• Required tennis instruction training
• Maintain a positive attitude
• Demonstrate a moderate to high level of playing proficiency

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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