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Job Description
• Provides assistance to all guests when they go in and out of vehicles. Opens passenger’s doors first. • Responsible for parking and retrieving guests’ cars in an efficient, safe, and friendly manner. • Documents all tickets with guest name, and walks around each vehicle noting damage prior to parking. • Notifies the Valet Supervisor of any vehicle vandalism and/or new scratches upon retrieval. • Operates two-way radio to communicate with base station or other vehicles. Ensure battery is charged and functioning properly. • Maintains radio contacts throughout shift by setting to correct channel. • Drives cart to transport valet staff between the valet parking lots and the overflow valet parking lots in a safe manner. • Ensures cart is maintained and functioning properly, reports problems to supervisor/manager. • Partners with and assists other team members to promote an environment of teamwork in order to achieve common goals. • Maintains traffic control to ensure that fire lanes are kept clear when needed • Provides guests with directions and information regarding property amenities, services, hours of operations and local areas of interest. • Answers telephone calls, responds to all guest requests/complaints, and follows through to assure satisfactory outcome and compliance. • Maintains knowledge of all parking lot entrances and exits. • Maintains and organizes work area. • Follows all California Vehicle law and Department of Transportation (DOT) regulations. • Complies with and follows company and departmental policies and standard operating procedures. • Ensures that a clean, safe, hazard-free work environment is maintained. • Attends staff meeting for update on ongoing Enterprise activities and promotions. • Notifies Security of any guest reports of theft. • Performs all other duties as assigned. • Does not provide supervision to others. • High school diploma or general education degree (GED) preferred. • California Responsible Beverage Service Training required upon hire. • Valid Driver’s License Required. • Clean Driving Record Required. • Must be 21 years or older. • 1 year of driving experience. • Guest service experience. • Must be able to drive a manual transmission. • Good communication skills in both verbal and written. • Detailed-oriented, organized, values teamwork, self-motivated, and ability to multi-task. • Ability to work with diverse cultures and backgrounds. • Must be dependable and has the ability to adjust to and manage change effectively. • Ability to work in a fast-paced environment. • Must be able to work flexible schedule according to business needs, including graveyard shift, evenings, weekends, and holidays.Learn more about this Employer on their Career Site
