Accounting & Collections Specialist

Firetronics
Location: Altamonte Springs, Florida (Onsite Only, No remote option)
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.
Hours: 40 hours per week
Starting Pay: $18.00 per hour
Employment Type: Full-Time

About the Position
Firetronics is looking for a dependable, professional, and customer-focused Accounting & Collections Specialist to join our accounting department. This position will have a strong focus on customer collections and accounts receivable, while also supporting a variety of day-to-day accounting and administrative functions. The ideal candidate is comfortable communicating with customers by phone and in writing, is organized and detail-oriented, and can confidently follow up on outstanding accounts while maintaining positive customer relationships.
If you enjoy working with people, staying organized, and being part of a team where your work makes a difference, we'd like to hear from you.

Key Responsibilities

Contact customers regarding outstanding balances and assist with collections
Communicate professionally and effectively with customers by phone, email, and other forms of correspondence
Follow up on past-due accounts and document collection activity
Upload invoices into various customer billing platforms
Process credit card payments and other customer payments
Assist with accounts receivable and other general accounting functions
Help answer and direct incoming phone calls as needed
Provide general administrative support to the accounting department
Maintain accurate records and documentation
Work collaboratively with other departments to resolve customer billing and payment questions
Perform other duties as required

Basic Requirements

Strong verbal and written communication skills
Professional and confident telephone manner
Comfortable communicating with customers on a daily basis
Strong attention to detail and accuracy
Organized with the ability to manage multiple tasks and priorities
Dependable, responsible, and able to work independently
Comfortable using computers and learning new software and billing platforms
Ability to handle collection conversations professionally, courteously, and confidently
Previous experience in collections, accounts receivable, accounting, billing, or customer service is preferred

Compensation & Benefits
Starting Rate: $18.00 per hour

Full-time, Monday–Friday, 8:00 a.m.–5:00 p.m.
90-day probationary period
Health, dental, and vision insurance eligibility beginning the first of the month following 60 days of employment
Additional voluntary benefits, including cancer, short-term disability, long-term disability, accident coverage, and more
Sick leave and holiday pay after completion of the 90-day probationary period
$25,000 company-provided life insurance after 90 days
One week of vacation after one year of employment; two weeks thereafter
401(k) eligibility after one year of employment

Join the Firetronics Team!
If you are a motivated, organized professional who enjoys working with customers and wants to build a long-term career with a company that values its employees, we encourage you to apply.

Firetronics is an equal opportunity employer.

Learn more about this Employer on their Career Site