Assistant Program Director- Behavioral Health

Job description:

We are seeking an experienced Assistant Program Director (APD) for our residential Eating Disorder Treatment Programs in Monroe, NC.

Primary Function:

The Assistant Program Director (APD) is responsible for the day-to-day operation of the program, ensuring each shift is fully staffed, organized, and running effectively. The APD provides direct supervision to frontline staff, promotes accountability, maintains operational standards, and supports a positive team culture while ensuring high-quality client care.

Essential Responsibilities:

• Oversee the day-to-day operation of the program to ensure safe, efficient, and consistent service delivery.
• Manage staff scheduling, attendance, time-off requests, overtime, and daily shift coverage.
• Supervise, coach, and support direct-care staff while fostering a positive, accountable team culture.
• Complete onboarding, training, competency validation, performance evaluations, and ongoing staff development.
• Ensure daily treatment schedules, groups, meals, activities, transportation, and resident routines are carried out as planned.
• Monitor the therapeutic milieu, behavioral expectations, meal support, and respond to behavioral or operational concerns.
• Review documentation, incident reports, and required records to ensure accuracy, timeliness, and compliance.
• Maintain routine communication with families and collaborate with clinical and support departments to coordinate care.
• Ensure the program environment is safe, organized, well-stocked, and operationally ready each day.
• Serve as Acting Program Director during absences and participate in the leadership on-call rotation.
• Maintain accountability for daily operations, staffing, employee performance, documentation quality, and overall program effectiveness.

Qualifications:

• Extensive experience working within a residential behavioral health setting.
• Excellent organizational skills for managing budgets, staffing schedules, and regulatory documentation.
• Effective leadership qualities that inspire teamwork while maintaining high standards of resident-centered care.
• Familiarity with medication administration protocols and safety regulations within healthcare settings.
• Demonstrated understanding of social work principles related to eldercare or developmental disabilities support services.
• Demonstrated experience in operational leadership, supervision, or management within a professional environment.
• Proficiency in computer applications, including Microsoft Office, Google Drive, and electronic medical record (EMR) systems.
  
• Capacity to adapt to a fast- paced environment and a willingness to fullfill varying roles to meet the needs of the programs 
  

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Apply at: https://edtranscend.bamboohr.com/careers/270