Travel Agent

The Auto Club Group is seeking prospective Field Travel Agents who can generate new sales, retain existing members and grow ACG’s overall book of business through multiple product offerings. Responsibilities include establishing and growing mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat travel bookings. Achieve assigned travel, membership, and credit card sales goals. Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services. Prepare complex and/or large scale domestic and international travel packages. Complete reservations and advise clients regarding documentation requirements. Make necessary travel arrangements (reservations, collect money, process documents). Receive and champion customer concerns through to resolution. Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system. Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives. This is an in-office position servicing ACG members in-person at an ACG branch facility. The role requires strong sales skills, advanced consultative selling techniques, strong phone sales and prospecting skills, excellent verbal and written communication skills, ambition, motivation, drive, excellent listening skills, and ability to proactively grow a personal book of business and repeat clients. Education requirement is a high school diploma or equivalent with 1-year business to consumer sales experience. The position offers a $1,000-$2,500 signing bonus for new hires, average annual earnings of $50,000 - $87,000, layered compensation plan with unlimited commissions on travel sales, additional commissions on membership and credit card sales, special performance incentives, quarterly new hire on-pace bonus, and base pay of $31,200 (non-exempt, eligible for overtime). Benefits include medical, dental, vision, 401k match, paid parental leave, adoption assistance, paid time off, company paid holidays, paid volunteer day, tuition assistance, professional certification reimbursement, AAA membership and discounts, and more. AAA The Auto Club Group is an equal opportunity employer committed to a safe workplace requiring background and drug screening.