Family Support Worker

Basic Purpose of the Job

The Family Support Worker for Reintegration provides support to children/families including, but not limited to, parenting skills, life skills, child development and behavior management to assist children and families in reaching permanency

Essential Functions

Provides direct in-home services including, but not limited to, parenting skills, life skills, child development and behavior management.

Support case plan goals through teaching, role modeling, and demonstration

Participates in case conferences, family meetings, client assessments, and in the team decision making process.

Assists families to establish a support network with family, kinship, and community.

Refers clients to community services and assists in arranging appointments as needed.

Assists in gathering information for initial and on-going assessments.

Provides intervention for children and families in crisis situations

Ability to work with the court system and follow court protocols including appropriate business attire

Participates in court proceedings, including testifying, and makes sure court orders are followed

Completes and maintains written documentation in child/family’s case record accurately and within established time frames.

Supports kinship and foster families to maintain placements and help children work toward permanency.

Participates in team meetings, sharing pertinent information about children/families’ progress; critical trends, barriers and solutions to achieving outcomes; and relationships with other agencies/communities.

Works collaboratively and with Permanency Specialist assigned.

Supervises and transports children and families as needed.

Reports critical incidents to DFPS verbally within 12 hours, written within 24 hours.

Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP’s), rules, personnel policies and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms.

Is knowledgeable of and follows all safety procedures.

Reports unusual incidents through appropriate Risk Management, clinical and safety channels.

Maintain strict confidentiality of client's personal and health information and agency propriety data, adhering to HIPPA regulations and company policies. 

Ensures clients’ rights are protected

Non-Essential Functions

Prefer a minimum of 40 hours in-service education per year

Other duties as assigned

Minimum Education and Licensure/Certifications

High School diploma or equivalent

Minimum Job Requirements

Must be 21 years of age

Must pass a drug screen, MVR, Criminal History and DFPS History Check, Centralized Background Check Unit Texas Health and Human Services Eligibility and any background checks deemed to be necessary.

FBI Fingerprint check

Lifting requirement of 50 lbs.

Must have valid driver’s license, acceptable driving record and reliable transportation

Client Population Served

Demonstrates competence and continues training in age-specific competencies for infant through adult clients.

Minimum Work Experience

Prefer 2 years’ experience working with children and families.

Required Skills, Knowledge, and Abilities

Mandated reporter

Receives training in trauma informed practice and incorporates knowledge in day-to-day practice

Ability to work flexible schedule including on-call

Understanding of family centered practice

Understanding of the child welfare and state system

Ability to engage families in working relationships

Understanding of child and adolescent development

Demonstrates effective written and verbal communication skills

Ability to travel throughout the State

Consistently exercises discretion and independent judgment in performance of duties in conformance with applicable policies, procedures, statutes, rules and regulations

Ability to work with minimal supervision

Handles multiple priorities

Independent discretion/decision making within the scope and responsibility of the position

Manages emotions and can make decisions under pressure

Manages stress appropriately

Works alone effectively

Works in close proximity to others and/or in a distracting environment

Works with others effectively/teamwork

Ability to work with diverse populations

Understands and practices Universal Precautions

Job Specific Core Competencies (As observed by supervisor/evaluator) 

Job knowledge (as defined in the essential job functions)

Judgment

Quality of work (accuracy)

Quantity of work (productivity)

Organizational Core Competencies (As observed by supervisor/evaluator) 

Initiative

Versatility

Attendance/Punctuality

Effectiveness in working relationship with others/teamwork

Housekeeping and safety

Appearance