Teller I

Job DetailsLevel: EntryJob Location: Wolflin - Amarillo, TX 79109Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Retail BankingJob Summary: Responsible for completing financial transactions, as well as educating and referring customers to the Banks products and services.   Education: A minimum of the following education/experience is required: High School Diploma/GED or 1 year experience in cash handling or banking.   Job Specific Responsibilities: Organizes teller workstation maintaining adequate cash, forms, and supply inventories for the day’s activities. Conducts a variety of customer savings, checking and loan payment transactions in conformance with Bank policy and procedures. Reviews and verifies proper identification. Maintains accurate records of transactions and initiates proper balancing procedures at the end of each shift, reporting any discrepancies.  Researches and resolves errors with assistance. Manages risk for both the Bank and Bank customers. Resolves customer issues with assistance. Periodically participates in community events possibly outside of normal business hours. Attends morning huddles, staff meetings, and development activities. Promotes the bank's products and services; cross-sells bank products. May be responsible for bank opening/closing. Maintains positive relations with all contacts, customers, and potential customers. Answers incoming phone calls. Maintains knowledge of the Bank Secrecy Act (BSA) and complies with all aspects, which includes proper completion of Currency Transaction Reports (CTR) and Monetary Instrument Logs (MIL), as needed, and reports unusual or suspicious activity to appropriate Bank personnel. Other duties as assigned.     Required Technical Knowledge:  General computer skills Microsoft Office, specifically Word and Excel   Expectations of an Employee: Treats all customers and fellow employees with respect Exceeds customer expectations Meets customer needs Conducts interactions with honest, ethical, and strong moral principles Performs at the highest level Takes responsibility for actions Does what is expected Leads by example Works as a team Efficiently shares information in a collaborating and proactive manner Pays attention to detail Solves problems Makes sound decisions Manages time effectively Prioritizes effectively Performs multiple tasks simultaneously Shows up for work and is on time Complies with all laws and regulations Completes all required training Adheres to Bank Values   Supervisory Responsibilities:  None   Amount of Travel:  None   Physical Requirements: May need to sit/stand for long periods of time Sustained visual concentration while working at the computer Typing on a keyboard for long periods of time Handle high stress environment Maintain professional appearance   Benefits Include: Medical, Rx, Dental, and Vision insurance HSA, FSA, and Limited FSA Employer paid and voluntary Life Insurance/AD&D Short-Term Disability Long-Term Disability Accident/Hospital Indemnity/Critical Illness voluntary plans Identify Theft Protection 401k with employer match Vacation, Sick Leave, and Holiday pay Tuition Reimbursement Gym membership discounts Annual payrate increases Incentive based bonuses   It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status regarding public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities.  FirstBank Southwest is an affirmative action employer.      Qualifications