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CSR

AquaOne
Posted 21 days ago, valid for 14 days
Location

Amarillo, TX, US

Salary

$12 - $14 per hour

Contract type

Part Time

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Sonic Summary

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  • The Customer Service Representative (CSR) position involves handling inbound customer calls with a focus on high-quality service.
  • Candidates must have a high school diploma and ideally possess some billing experience, with a preference for those with some college education.
  • The role requires reliable transportation and the ability to work Monday through Friday from 8 AM to 5 PM.
  • Compensation is competitive, and AquaOne offers excellent benefits including medical, dental, vision, and a matched 401(k).
  • Pre-employment verification including background checks and substance abuse screening is mandatory.

Customer Service Representative


CSR’s handle all inbound calls from customers with a high level of service. They are required to analyze and make changes to customer accounts, facilitate delivery requests, review and respond to customer emails, take payments by phone and research customer accounts.  CSR’S also respond to requests for pricing information and help sign up new customers.


Requirements:


  • Must be able to work Monday - Friday 8 AM to 5 PM 
  • Reliable Transportation
  • High School Diploma
  • Billing Experience a Plus
  • Some College is a Plus
  • Courteous & Professional Phone Skills
  • Attention to detail with high level of accuracy
  • Self-motivated and an ability to independently solve problems
  • Ability and desire to work in a team enviroment
  • Positive attitude focused on customer satisfaction



Pre-employment verification is required including background check & screening for substance abuse.


Benefits:


AquaOne offers competitive pay and excellent benefits including medical, dental, vision and supplemental insurance; A company matched 401(k).


APPLICATION INSTRUCTIONS:


Apply online and submit your resume at https://www.drinkaquaone.com/careers/




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

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