Deposit Operations Specialist

At First National Bank, we're more than a community bank. We're a team of dedicated professionals committed to making a difference for our customers, communities, and each other. Serving Ames, Ankeny, Osceola, and West Des Moines through eight convenient locations, we proudly live our mission of being Customer Focused, Locally Empowered, and Team Member Driven.

We're seeking a detail-oriented, problem-solving Deposit Operations Specialist to join our team in Ames. If you enjoy working behind the scenes to ensure operational excellence, thrive in a fast-paced environment, and take pride in accuracy, this could be the perfect opportunity for you.

What You'll Do

As a Deposit Operations Specialist, you'll play a critical role in supporting the daily operations that keep our bank running smoothly and our customers well served. Your responsibilities will include:

• Researching and resolving non-posted transactions for deposit accounts, including checking, savings, certificates of deposit, and financial management services accounts
• Reviewing stop payment reports and determining eligibility for return items
• Reconciling and balancing general ledger accounts in accordance with established procedures
• Verifying signatures on large-dollar checks to help protect customers and the bank
• Processing death routing forms and related account maintenance
• Balancing ATM general ledger accounts and posting transactions accurately
• Processing NSF notices and preparing outgoing mail
• Assisting with document imaging and electronic record management
• Delivering exceptional service by ensuring account transactions are handled accurately, efficiently, and professionally

What Makes You a Great Fit

We're looking for someone who is highly organized, analytical, and committed to accuracy.

Preferred Qualifications

• Previous banking experience preferred
• Understanding of debits, credits, reconciliations, and balancing processes
• Strong math and analytical skills
• Exceptional attention to detail and commitment to accuracy
• Strong computer proficiency and ability to troubleshoot technology issues
• Excellent problem-solving and critical-thinking abilities
• Effective verbal and written communication skills
• Outstanding customer service mindset
• Ability to prioritize tasks, work independently, and manage multiple responsibilities
• Ability to work onsite at our Downtown Ames location

Why Join First National Bank?

At First National Bank, we believe our success starts with our people. When you join our team, you'll become part of a supportive, community-focused organization that values collaboration, professional growth, and meaningful work.

We offer:

• Competitive compensation
• Comprehensive benefits package
• Supportive team environment
• Opportunities for professional development and growth
• Stability of a well-established community bank
• The chance to make a real impact in the communities we serve

Join Our Team

If you're a highly detail-oriented professional who enjoys solving problems, supporting operational excellence, and contributing to a team-first culture, we'd love to hear from you.

Apply today and discover a rewarding career with First National Bank.

First National Bank is an Equal Opportunity Employer.