Hyatt House - Bartender

Job DetailsLevel: EntryJob Location: Anaheim, CA 92802Position Type: Part TimeEducation Level: NoneSalary Range: $20.00 - $21.00 HourlyTravel Percentage: NoneJob Shift: SwingJob Category: Hospitality - HotelAt Hyatt House, we believe our guests select us because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the Assistant General Manager and Breakfast Supervisor. Age requirement: 21+ In this dynamic hotel role, you'll primarily serve as a bartender while also assisting with cooking duties as needed to ensure a seamless guest experience. This is a hotel bar; some days may be busier than others. Position Summary: Bartenders and Cooks play a crucial role in creating a welcoming atmosphere for guests. As a bartender, your responsibilities include mixing and serving drinks, interacting with customers, taking orders, recommending beverages, and ensuring prompt, courteous service. You will maintain a clean and organized bar, restock supplies, clean glasses, and follow health and safety regulations. To excel, you must adhere to Hyatt House standards, possess knowledge of alcohol, cocktail recipes, and current drink trends. A successful bartender is skilled in drink-making, has excellent communication skills, a friendly demeanor, and can multitask in a fast-paced environment. As a cook, your duties extend to preparing and cooking a variety of menu items, ensuring the quality and presentation meet Hyatt House standards. You will maintain cleanliness and organization in the kitchen, manage inventory, and restock ingredients as needed. Following health and safety regulations, you will prepare food to order, coordinate with kitchen staff, and adapt to customer preferences. A successful cook demonstrates culinary skills, creativity, attention to detail, and the ability to work efficiently under pressure. Together, the bartender/cook role requires versatility and dedication to providing an exceptional dining and drinking experience for all guests. Essential Duties and Responsibilities (Other duties may be assigned): To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Previous experience working as a bartender and or cook in a hotel or similar establishment Strong knowledge of cocktail recipes, mixology techniques, and various cooking methods Excellent customer service skills with the ability to interact with guests in a friendly and professional manner Familiarity with beverage cost control, inventory management, and food cost management Certification in responsible alcohol service (e.g., TIPS or ServSafe Alcohol) Physical stamina to stand for long periods and lift heavy objects such as kegs, cases of liquor, and kitchen supplies Attention to detail and the ability to multitask in a fast-paced environment Knowledge of health and safety regulations related to food and beverage service Strong communication skills and the ability to work well as part of a team Greeting and serving guests in a friendly and professional manner Mixing and serving a variety of alcoholic and non-alcoholic beverages according to standard recipes Taking and processing drink orders accurately and efficiently Preparing and cooking menu items according to recipes and standards Maintaining a clean and organized bar and kitchen area, including stocking and replenishing supplies Checking identification to verify legal drinking age Handling cash and credit card transactions, including processing payments and providing change Monitoring alcohol consumption and ensuring responsible service Other Essential Job Duties: (Continued) Attends hotel and department meetings and other functions required by management Adhere to all hotel policies and procedures to maintain a high standard of service Communicates all pertinent information to management Must be available to work weekends and holidays Arrives to work on time, ready to clock in, in a clean/pressed uniform and non-slip shoes Must maintain high standards of personal appearance and grooming Wears name tag at all times when at work Must be attentive, courteous and efficient at all times when dealing with the guests and co-workers Comply at all times with compliance standards and regulations to encourage safe and efficient hotel operations Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel in such a manner that promotes harmony and goodwill throughout the workplace Be familiar with all policies and hotel rules, and hotel terminology Must be capable of self-supervision and have the ability to manage time accordingly in order to complete the required work Must follow all safety and sanitation policies to ensure a clean and safe environment for guests and staff   Qualifications Requirements: A minimum of 1 year of progressive experience in hotel bartending or hotel kitchen cooking is required Minimum age requirement of 21 years Knowledge and Skills: Proficiency in multitasking is essential to handle both bartending and cooking duties effectively. Ability to meet the needs of others in a dynamic and fast-paced setting, whether serving drinks or preparing meals. Possess a friendly demeanor and the ability to address guest requests and concerns promptly and courteously, ensuring a positive dining experience. Proficiency in using kitchen and bar equipment, as well as cleaning supplies, to maintain a hygienic and organized workspace. Understanding of restaurant safety and sanitation protocols to ensure a safe and hygienic environment for guests and staff. Capability to perform physically demanding tasks such as lifting, bending, and standing for extended periods, common in both cooking and bartending. Knowledge of safety protocols to handle kitchen tools and chemicals safely. Ability to keep track of kitchen and bar supplies, restock as necessary, and maintain an organized work area. Reasoning Ability: Ability to apply commonsense understanding to carry out simple and routine instructions. Must be able to understand and follow directions, guidelines, and work objectives as set forth by the Breakfast Supervisor and Assistant General Manager. Effective listening, understanding, and problem-solving skills are necessary to address concerns from guests and coworkers. Bartenders/cooks need to anticipate needs, manage multiple tasks, and make quick decisions to ensure a positive guest experience. Strong reasoning skills help bartenders adapt to changing situations and provide exceptional service in a dynamic environment. Physical Demands: A hotel bartender/cook’s role involves various physical demands that require agility, stamina, and multitasking skills. Bartenders/cooks are often on their feet for long periods, moving around the bar area to prepare food and serve drinks to guests. They may need to lift and carry heavy bottles, kegs, and crates of beverages/food, requiring strength and proper lifting techniques to prevent injuries. Additionally, bartenders must have good hand-eye coordination to mix and pour drinks accurately, often in a fast-paced environment during peak hours. Overall, the physical demands of a hotel bartender require physical fitness, dexterity, and the ability to work efficiently under pressure to provide excellent service to customers. Physical Demands Continued: Continuous standing Frequent walking No sitting Normal neck motion Maximum carrying weight up to 10-25 pounds (supplies) Carrying distance up to 20 feet Moderate reaching Intermittent overhead lifting Frequent waist to chest level lifting Intermittent floor level lifting Occasional climbing on a stool No crawling Seldom balancing Intermittent crouching Intermittent kneeling Intermittent pushing and pulling Frequent bending and twisting Continuous standing and reaching Continuous and repetitive use of hands (hold, grip, grasp, finger, feel) Continuous use of feet Continuous exposure to heat (kitchen environment) Handling hot pots and pans Frequent lifting of cookware up to 25 pounds Frequent chopping, slicing, and dicing Intermittent cutting and peeling Carrying and transferring food trays Ensuring cleanliness of the cooking area Frequent cleaning of cooking utensils and equipment Work Environment: The work environment for the Bartender/Cook position at Hyatt House is designed to be both comfortable and efficient. As a Bartender/Cook you will primarily work indoors, ensuring that common areas are cleaned and maintained to the highest standards. The atmosphere is one of teamwork and professionalism, where attention to detail and a positive attitude are highly valued.   This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.