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The Customer Service/Project Representative performs various projects supporting the manufacturing processes.聽 This includes formulations and bill of materials database maintenance, record retention regarding new product processes, project planning for production, tracking and making shipment. The production project manager has a front-line role in client communication and ensures customer satisfaction.
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Job Responsibilities
路聽 聽 聽 聽 聽Properly detail, organize, and implement new and existing product processes from set up through production;聽
路聽 聽 聽 聽 聽Address various needs of clients on a daily basis, while ensuring that the client鈥檚 experience with the company is pleasant and productive;
路聽 聽 聽 聽 聽Review bottling operations on batch records for accuracy prior to production;
路聽 聽 聽 聽 聽Review all new and revised product label proofs for accuracy, and route them through R&D and Quality for final approval;
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Job Requirements
- College degree in a business-related field;
- Excellent written and verbal communication skills;
- Good organizational skills with a strong attention to detail;
- Ability to multi-task and prioritize responsibilities;
- Strong documentation practices and record keeping skills;
- Ability to work both independently and in a team environment.
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Required Computer Skills
- Working knowledge of general computer operations and concepts;
- Working knowledge of Microsoft Office including Outlook & Word;
- Advanced working knowledge of Microsoft Excel;
- Ability to type 40 wpm;
- Preferred knowledge of ERP or other Manufacturing Software.
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Physical Requirement
- Ability to sit or stand for extended hours;
- Ability to view a computer screen and type for extended hours;
- Other physical requirements include occasional squatting, bending, and twisting.
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Other Requirement
路聽 聽 聽 聽 聽Must be able to adjust work schedule as business needs required.
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