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Customer Service Representative - State Farm Agent Team Member

Mesha McCarty - State Farm Agent
Posted 3 months ago, valid for 16 days
Location

Anderson, Madison 46015, IN

Salary

Competitive

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The role of Customer Service Representative - State Farm Agent Team Member with Mesha McCarty requires generating exceptional customer experiences to support the growth of the insurance agency.
  • Candidates should possess strong attention to detail, excellent customer service skills, and a desire to help others.
  • The position involves answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records.
  • Previous customer service experience is preferred, and the role offers opportunities for internal growth for motivated individuals.
  • The salary for this position is competitive and includes benefits such as 401(k) matching, bonuses based on performance, and paid time off.
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Opportunity for advancement
  • Paid time off
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Mesha McCarty - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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