Customer Service Representative - Magnolia Veterinary Hospital

Part-Time Client Service Representative (CSR)
With Opportunity to Grow into a Full-Time Veterinary Assistant
 
At Magnolia Veterinary Hospital, we’ve proudly served the Anderson community since 1999, providing trusted primary and secondary veterinary care to pets and the families who love them. As a fully staffed extended-hours hospital, we are committed to compassionate, dependable care — when it matters most.

We are currently seeking a Part-Time Client Service Representative (CSR) who is friendly, professional, and passionate about helping both pets and people. For the right candidate, this position offers the potential to transition into a full-time Veterinary Assistant role based on experience, performance, and eagerness to grow within our team.

About the Role
As a CSR, you are the first impression of our hospital. You will play a vital role in ensuring each client feels welcomed, informed, and supported throughout their visit.

Primary Responsibilities

• Greet clients and pets with warmth and professionalism
• Answer multi-line phones and assist with appointment scheduling
• Check patients in and out accurately and efficiently
• Review invoices and process payments
• Maintain accurate medical records and client communications
• Provide excellent customer service during routine and urgent visits
• Support the veterinary team as needed

Growth Opportunity
This role is ideal for someone interested in advancing within the veterinary field. Candidates who demonstrate:

• Strong work ethic
• Reliability and professionalism
• Ability to multitask in a fast-paced environment
• Willingness to learn clinical skills

…may be considered for training and transition into a full-time Veterinary Assistant position.

Qualifications Required:

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic computer proficiency
• Ability to remain calm and compassionate in emotional situations
• Experience in a veterinary setting 
• Interest in pursuing a long-term career in animal healthcare

Why Join Magnolia Veterinary Hospital?

• Supportive, team-oriented environment
• Exposure to both primary and emergency care cases
• Opportunity for professional growth and advancement
• Meaningful work helping pets and families in our community

Position Details

• Part-Time Schedule (second shift; rotating weekends may be required)
• Competitive hourly pay based on experience
• Opportunity for transition to full-time based on performance and hospital needs

If you are passionate about animals, thrive in a client-focused environment, and are looking for a career path — not just a job — we’d love to hear from you.