Description

The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.

Zwicker is presently seeking a Document Services Manager to join our team. The ideal candidate will be a dynamic leader, proven to be a successful motivator of people and manager of processes. Demonstrated critical thinking and problem-solving abilities are required. The ideal candidate will be highly motivated, a self-starter, detail oriented, and driven to perform.

The base salary for this position is $65,000 per year.

Responsibilities include

Comply with the firm’s policies and procedures, client and firm work standards, and compliance policies
Responsible for assigning employees their work schedules and ensuring they are followed
Responsible for the proper training and full knowledge of the procedures for his/her teams
Evaluate employees on a regular basis for performance and informing management of any concerns
Responsible for tracking and monitoring activity of workflows for their teams
Continually motivate staff and maintain a positive work environment
Monitor and forward time off requests for approval, review time records and schedule changes, ensuring coverage in their teams
Other duties as assigned

Requirements

Minimum 1 year management experience in a team-oriented workplace (preferred)
Minimum 1 year of experience working in a litigation environment
Minimum 1 year experience drafting, formatting, and reviewing legal documents, including contracts, affidavits, and correspondence, ensuring accuracy and compliance with legal standards.
Demonstrated ability to lead and develop a department and its staff members
Ability to effectively manage the work flow and staff
Strong organizational and time management skills
Strong commitment to ethics and compliance standards
Effective decision-making skills
Ability to work in a fast-paced environment and handle multiple tasks
Above-average Excel knowledge, including analysis, filtering, and V-lookup
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence

Physical Qualifications

Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.

Please review our Applicant Privacy Notice:

http://www.zwickerpc.com/job-applicant-privacy-notice/

Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

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