Scheduled Hours

Position Summary

Position is intended to provide client-centered case management/care coordination services and thorough biopsychosocial assessments for individuals living with HIV/AIDS in coordination with the Division of Adult Infectious Diseases. The position will develop and implement multidisciplinary care plans to include identification of educational needs and community resource referral and coordination; provide crisis intervention and supportive counseling to assist the client/family in coping with illness, disclosure of diagnosis/confidentiality issues, familial grieving, and death/dying; and coordinate access to Ryan White resources in accordance with local, state, and federal guidelines and procedures. Will abide by the same strict standard of patient confidentiality that applies to all WashU staff.

Responsible for assessing, planning, coordinating and evaluating the care of patients.

Job Description

Primary Duties & Responsibilities:

Will provide case management services to clients as assigned including the following expectations.

Conduct a comprehensive biopsychosocial culturally sensitive assessment with hospitalized clients, and family/support network as appropriate, in order to develop a plan of care to meet identified needs.
Arrange and coordinate service referrals for the client/family as needed; provide ongoing monitoring of the activities implemented to carryout the plan of care. Refer clients/families to public benefits programs as eligible.
Assist with insurance/Medicaid benefits. Provide contact with clients and document all contacts and service coordination activities in client records as required by program guidelines.
Educate clients/families about the basic medical and psychosocial aspects of HIV/AIDS in order to optimize adherence to care.
Adhere to all applicable state laws and the department’s rules and regulations regarding HIV/AIDS programs.
Maintain current knowledge of medical and psychosocial developments concerning HIV/AIDS and related conditions, and routinely interact and network with ASOs, providers, clinicians, and others involved in HIV/AIDS service delivery.
Collaborate with case managers from other regions as needed when a patient resides outside of program service boundaries.
Collaborate with Ryan White case managers in the region as well. Perform indirect, non-clinical tasks related to the job, including compilation of data, participation in required training, and attendance at staff meetings and community meetings as assigned.

In addition to the provision of direct client services, the Case Worker II provides one or more of the following lead/coordination roles/duties.

Provision of an intensive level (often community-based) case management services which includes the development and management of complex medical and behavioral health treatment plans. The position requires strong clinical skills and the ability to work independently to assess clients’ safety needs and address urgent health and psychosocial needs (e.g., housing stability, crisis intervention, and mental health stability). This position works with a very difficult population, clients who have fallen out of care for 12 months or more. The caseworker conducts home visits to locate clients and attends medical appointments to help re-engage clients into care. This position is in the field and out of the office working independently about 75-80% of the time. This position works with a very difficult population that is affected by mental health and substance issues.
Project coordination responsibilities related to the provision of case management and other client services (e.g., special programs/services, ACA enrollment, completing progress reporting). This position is the lead of the youth Lost to Care team which consists of the case manager, peer worker, and community nurse. This position triages clients needs when they enter the program and assigns a peer to work with each client. This position is the lead in coordinating the client’s care.
Clinical Mentorship, Training and Education which will include individual and team clinical mentorship/ clinical staffing, staff training and orientation, caseload assignment, and providing leadership on case management quality improvement activities.

Working Conditions:
Job Location/Working Conditions

Normal office environment.
Patient care setting.

Physical Effort

Typically sitting at desk or table.
Repetitive wrist, hand or finger movement.
Occasional lifting (25 lbs or less).

Equipment

Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Master’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross

Work Experience:

No specific work experience is required for this position.

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

Basic Life Support certification must be obtained within one month of hire date.
Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Case Management, Clinical Evaluations, Community Resources, Computer Literacy, Effective Written Communication, Family Support, HIPAA Compliance, Oral Communications, Patient Care, Patient Education, Prevention Programs, Referral Coordination, Team Collaboration, Team Communication

Grade

C10

Salary Range

$52,600.00 - $78,900.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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Case Worker II - Infectious Diseases