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Customer Service Representative - State Farm Agent Team Member

Aaron Richards - State Farm Agent
Posted 3 months ago, valid for 16 days
Location

Ann Arbor, Washtenaw 48113, MI

Salary

Competitive

Contract type

Full Time

Health Insurance
Paid Time Off
Life Insurance

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Sonic Summary

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  • The position is for a Customer Service Representative - State Farm Agent Team Member with Aaron Richards.
  • Candidates should have previous customer service experience and strong communication skills.
  • The role involves answering customer inquiries, assisting with policy changes, and processing insurance claims.
  • The job offers a competitive salary along with benefits such as health insurance, a flexible schedule, and opportunities for advancement.
  • Applicants are expected to have at least one year of experience in customer service.
Benefits:
  • Life Insurance
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Aaron Richards - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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