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Experienced F/I Manager

Lithia & Driveway
Posted 2 months ago, valid for 17 days
Location

Ann Arbor, MI 48113, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Suburban Chevrolet Cadillac of Ann Arbor is seeking a customer service-oriented individual to greet customers and assist them in selecting vehicle protection packages.
  • The role involves ensuring financing for customers by building relationships with lenders and submitting deals electronically through dealer systems.
  • Candidates should have strong attention to detail, excellent communication skills, and the ability to perform basic math calculations.
  • The position requires a valid driver's license and the ability to obtain all necessary licensing within 90 days of hire.
  • A minimum of 1-2 years of experience in a related field is preferred, with a competitive salary offered based on experience.

Dealership:

L0399 Suburban Chevrolet Cadillac of Ann Arbor

What You'll Do

  • Greet customers in a friendly and professional manner.
  • Help customers choose protection packages for their vehicle by presenting all products and their benefits.
  • Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers.
  • Submit deals to bank electronically using appropriate dealer system.
  • Enter transactions accurately into ADP and bank approval systems.
  • Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
  • Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
  • Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings.
  • Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer’s satisfaction.
  • Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied)
  • Assist Sales Team with customer engagement in the sales department during peak traffic times.
  • Obtain all appropriate licensing within 90 days from date of hire.

What You'll Bring

  • Strong attention to detail
  • Sense of urgency
  • Excellent communication
  • Typing – ability to type efficiently to enter accurate information into tracking system
  • Mathematics – ability to solve basic math calculations.
  • Basic computer skills
  • Acceptable driving record and a valid driver's license in your state of residence



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