Franchise Legal Assistant

BELFOR Franchise Group is seeking a legal administrator within the franchise administration department to assist with franchise agreements and all legal administration. This position is an in office role in the Ann Arbor location. 

Responsibilities Overview

● Create and issue new franchise contracts

● Monitor franchise sales processes and compliance

● Manage resale program and all transactions related to the ownership transfer

● Manage the renewal of existing franchised locations

● Draft amendments to existing agreements

● Manage franchisee relations issues

● Manage review of third party contracts

● Enforce no competes

● Manage Identity Protection/Infringement

● Monitor franchisee bankruptcy actions

● Maintain Franchise Agreement inventory

● Collect annual update information for Franchise Disclosure Document and maintain Franchise Disclosure Document inventory

● Maintain integrity of CRM database

● Special projects or additional duties as assigned

Education/Experience

• A high school diploma with some college coursework. A college degree is preferred
• Two to four years of related experience working with contracts 
• Experience working in a legal field preferred

Qualifications

• Hard working and organized; Attention to detail is a must; Must be able to multi- task
• Previous experience serving as a liaison and coordinating projects preferable
• Excellent customer service skills; Ability to listen to and understand a customer's request and provide solutions; problem-solving skills and professionalism a must
• Capable of adhering to franchise regulations, yet be workable with other departments in order to implement new ideas and methods, helping all to comply as required
• Proficient and experienced with MS Word, Excel, and Outlook;

Basic Skills

• High level of organizational skills are necessary
• Must be detail oriented and possess a positive attitude, with the ability to handle multiple assignments promptly and effectively
• Must be able to complete work within a stated deadline
• Demonstrated ability to perform job function with minimal errors, work efficiently, work calmly in a fast-paced team environment while effectively managing multiple projects
• Ability to use critical thinking skills to solve complex issues
• Superior telephone etiquette and customer service skills are required, with the ability to react quickly and decisively to resolve customer issues