Job DetailsJob Location: Travis Pointe Country Club - Ann Arbor, MI 48108Established in 2000 and based in Atlanta, Georgia, Bobby Jones Links is a club management and development company serving private, resort, daily fee, and public courses. At the heart of our work is a commitment to serving people and creating exceptional experiences for members, guests, and employees. We live by our core values: Make People Happy, Do What You Say, Strive for Excellence, Be Driven, and Grow Every Day. These principles shape our culture and drive our success. As Bobby Jones said, “The secret of golf is to turn three shots into two.” That same pursuit of excellence defines everything we do. Travis Pointe Country Club, located in Ann Arbor, Michigan, and managed by Bobby Jones Links, is hiring for Hosts/Hostesses. Built in 1977, Travis Pointe is one of the state’s elite private clubs, featuring four season amenities, including indoor and outdoor pools, 4 indoor courts and outdoor large tennis complex, aquatics facility, indoor golf simulators, and a fitness center. Travis Pointe has hosted the LPGA Volvik Championship, as well as numerous tournaments throughout the years, including the EPSON Tour, the Michigan Amateur Championship, the Women’s Western Amateur, the Women’s Michigan Open, US Mid-Amateur qualifying, and numerous US Open and US Senior Open qualifiers. Primary responsibilities of the Host/Hostess at Travis Pointe Country Club include: Greet and seat members and guests with a friendly and welcoming demeanor. Knowledgeable of table numbers, section numbers, and proper table rotation. Inspect dining room prior to opening to ensure cleanliness, proper setup, and presentation. Organize the Host/Hostess station. Ensure menus and wine lists are clean and presentable. Manage the guest reservation book and system. Assist servers that are busy or overloaded. Bus and reset tables. Frequently check the restrooms for cleanliness and supplies. QualificationsRequired Skills Evaluation of customer satisfaction and responsiveness. Readiness and flexibility to assist where needed. Punctual and accommodating. Strong multi-tasking skills. PHYSICAL DEMANDS & WORK ENVIRONMENT REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to: Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus. Occasionally lift up to 25 lbs. and to lift overhead and push/pull, move lighter objects. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may: Be exposed to outside weather conditions. Noise level in the work environment is frequently loud
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