Automotive Service Director

Automotive Service Director

Who You Are – Leadership Profiles and Qualifications

We are seeking high-impact leaders who excel at coaching and driving results. Our most successful managers are:

• Inspirational Mentors: You have a knack for energizing Service Advisors and Techs to perform at their peak.
• Accountable Operators: You are a disciplined Automotive Leader who sets clear expectations and follows through.
• Result-Oriented Achievers: You possess a competitive spirit and a genuine passion for smashing sales targets and growth milestones.
• Ambitious Professionals: You are looking for a high-ceiling opportunity where your compensation reflects your hard work.
• Visible Leaders: You lead from the front, staying active on the shop floor rather than staying tucked away in an office.
• Relationship Builders: You communicate with clarity and integrity, earning the loyalty of your staff and the trust of your guests.
• Proven Automotive Professionals: with 3+ years experience leading a high volume, top performing automotive repair shop team of 5+ employees (Technicians and Service Advisors)
• Comfortable working in a performance-based environment where your compensation is tied to hitting specific KPIs, such as sales targets, labor efficiency, and GP margins

If you are a high-energy, reliable professional who excels in a fast-paced, meritocratic culture, you will belong here.

Your Impact – Key Responsibilities

As a Store Manager, you are the heartbeat of the business. You will:

• Oversee Total Operations: Manage every aspect of your location's daily workflow and productivity.
• Mentor & Train: Actively develop the skills of your technical and front-end teams to ensure long-term success.
• Maximize Performance: Drive revenue and manage costs through precise, disciplined shop management.
• Champion the Customer: Ensure every guest receives a seamless, high-quality experience from the moment they arrive until they drive away.
• Maintain Excellence: Uphold strict standards for shop organization, safety, and operational flow.
• Execute Strategy: Partner with senior leadership to meet and exceed location-specific KPIs and expansion targets.

What's in It for You - Benefits

This isn't just a "Manager" job - this is a career-building leadership opportunity with a fast-scaling company that offers industry leading benefits:

• TOP EARNERS MAKE $175K+: Highly competitive base salary, aggressive performance bonuses, and a 401(k) with up to 4% matching
• Elite Professional Coaching: Access to high-level training to ensure you are constantly advancing
• 5-DAY WORK WEEK for a reliable work-life balance
• Operational Excellence: Top-tier management that leads with positivity and extreme efficiency
• Total Security: Comprehensive healthcare benefits for you and your family
• Culture & Perks: A fast-growing independent shop with a family environment, culture of accountability, teamwork, respect, and Free Lunch Fridays

At Nealey Tire & Auto, we don't just talk about growth - we live it. If you're hungry to lead, build, and win, this is where you belong.

About Us

At Nealey Tire & Auto, we're not just fixing cars- we're building one of the most respected and fastest-growing automotive service companies in Maryland. With five thriving locations (and more on the way), we've built a reputation on integrity, performance, and a proven system that delivers results.

We're looking for an Automotive Service Director who is ready to take ownership of a shop, drive performance, and lead a high-energy team.

Location: Annapolis, MD