Sales Representative — Ready Mix

Department:	Sales
Reports To:	Division Sales Manager
Location:	Annapolis, MD
FLSA Status:	Exempt (Not Eligible for Overtime) — This position is classified as Exempt under the FLSA outside sales exemption, as the primary duty involves making sales and soliciting orders away from the employer's place of business.
Schedule:	Full-time — Schedule as required to meet territory and customer service demands; may include evenings, weekends, and attendance at community and industry events.
Supervisory Responsibility:	This position carries no supervisory responsibility.
Compensation Grade:	TBD — Pending Compensation Grade Structure

Position Summary

The Ready Mix Sales Representative is responsible for identifying, developing, and managing customer relationships within assigned territories to drive revenue growth and ensure long-term client retention. The position encompasses the full sales cycle, including prospecting, quoting, order management, and post-sale service, with a focus on ready mix concrete, aggregate, block products, and related offerings. The Sales Representative serves as the primary point of contact between Chaney Enterprises and its customers, vendors, and community partners, representing the organization's commitment to quality and service excellence. This role directly contributes to the company's market position and operational performance through disciplined territory management, accurate reporting, and proactive problem resolution.

Essential Duties & Responsibilities

The following duties are considered essential functions of this position. Other duties may be assigned.

Develops and executes territory itineraries to maintain consistent contact with existing customers, strengthen key relationships with owners and decision-makers, and identify additional product and service needs.
Monitors business leads and new construction activity through the established Major Bid Process, including tracking construction management documents, developing referrals, re-engaging inactive accounts, monitoring permit issuance, and attending major bid openings as required.
Prepares accurate customer quotes in accordance with the established pricing matrix, communicating product quality, availability, and service capabilities to support informed purchasing decisions.
Places customer orders with the appropriate internal departments and monitors production scheduling, product quality, and delivery fulfillment to ensure commitments are met.
Investigates and resolves customer complaints related to billing discrepancies, product quality, quantity shortfalls, and service failures, coordinating with the Billing and Credit Departments to bring account issues to timely resolution.
Represents Chaney Enterprises at trade fairs, community events, industry seminars, bid openings, and customer entertainment engagements to promote brand awareness, strengthen relationships, and identify new business opportunities.
Compiles and submits accurate daily sales activity reports, monthly mileage and expense reports, and customer profile forms, ensuring all documentation meets Credit Department classification requirements and internal deadlines.
Prepares periodic projected business outlooks for assigned territories, identifying trends, opportunities, and risks to inform sales planning and resource allocation.
Conducts field quality control tests as needed to verify that product standards comply with project specifications and customer requirements.
Collaborates with Operations Managers, Dispatchers, and Technical Services personnel to support project status reporting, coordinate customer service responses, and assist in the resolution of operational issues.
Adheres to all applicable safety regulations while present at job sites, customer facilities, and Chaney Enterprises locations, modeling safe behavior at all times.
Identifies and proposes process improvements and innovative approaches to strengthen business performance, customer satisfaction, and operational efficiency.

Required Qualifications

Demonstrated knowledge of ready mix concrete, sand and gravel, block products, and light construction equipment.
Effective verbal and written communication skills with the ability to interact professionally with customers, vendors, colleagues, and trade partners.
Ability to obtain state certification for materials testing within one year of hire.
Valid driver's license.
Professional appearance and conduct consistent with the standards established in the company handbook.
Ability to operate standard equipment controls, including buttons, levers, and related mechanisms, as necessary to support field testing activities.
Ability to travel independently throughout the assigned territory on a regular basis.

Preferred Qualifications

Prior experience in outside sales within the construction materials, aggregates, or ready mix concrete industry.
Existing knowledge of or experience with the Major Bid Process and construction permitting systems.
Established relationships within the local construction or contracting community.

Education

High school diploma or GED required. A college degree in Business, Marketing, or a related field is preferred, or an equivalent combination of education and experience sufficient to demonstrate the knowledge, skills, and abilities required to perform the essential functions of the position.

Work Environment

	Condition
✔	Outdoor Work Regular exposure to outdoor conditions including active construction sites, quarry environments, and customer job sites
✔	Weather Exposure Work may be performed in varying weather conditions including heat, cold, rain, and humidity
✔	Field Travel Significant time spent traveling throughout assigned territories by personal vehicle
✔	Office Environment Periodic time spent in an office setting for reporting, planning, and internal coordination
✔	Site Hazards Potential exposure to construction site hazards including heavy equipment, dust, and uneven terrain

Noise Level

	Level
✔	Moderate

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made.

	Physical Demand	Requirement / Frequency
✔	Standing and Walking	Frequent — required at job sites, events, and customer locations throughout the workday
✔	Driving	Frequent — extended periods operating a personal or company vehicle within assigned territories
✔	Equipment Operation	Occasional — operation of buttons, levers, and controls on field and testing equipment
✔	Lifting and Carrying	Occasional — handling of product samples, testing materials, or promotional materials of moderate weight
✔	Bending and Stooping	Occasional — required during field inspections and quality control testing activities
✔	Visual Acuity	Continuous — required for driving, reading documents, inspecting products, and operating equipment

Travel

This position requires frequent travel within assigned sales territories, estimated at 75% or more of scheduled work time, primarily by company-provided vehicle, including visits to customer job sites, company facilities, bid openings, and community or industry events.

Equal Employment Opportunity

Chaney Enterprises is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Americans with Disabilities Act (ADA)

Chaney Enterprises is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. Employees requesting an accommodation should contact Human Resources.

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as business needs change. | Chaney Enterprises Human Resources

Employee Acknowledgment

I have read and understand the responsibilities, qualifications, and expectations outlined in this job description. I acknowledge that this does not constitute a contract of employment and that job duties may be modified at any time at the discretion of management.


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Sales Representative - ReadyMix (Annapolis, MD)