Director of Healthcare Services

Come join our awesome team as Director of Healthcare Services at The Homestead at Anoka! We are offering a generous sign on bonus of $5,000 to be paid out quarterly over two years.

The Director of Healthcare Services provides direction, coordination, supervision and implementation of professional and supportive services to residents/clients using nursing theory and process in accordance with the Nurse Practice Act. The Director of Healthcare Services assures the residents/clients are treated with respect and dignity, recognizing individual needs and encouraging independence.

The Homestead at Anoka is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization. The Homestead at Anoka Home Health Located at: 3000 4th Avenue Anoka, MN 55303

Director of Healthcare Services Job Highlights:

• Top benefit packages
• $5,000 Sign on Bonus (to be paid out quarterly over 2 years)
• Growth and advancement opportunities
• Flexible schedules
• Pay in lieu of benefits options
• Career scholarships
• Quality training, continuing career education and leadership programs
• Employee discount program

Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Graduate of an accredited school of professional nursing program with a current license as a Registered Nurse in the state of employment.
• Current license as a RN in the state(s) of practice; Bachelors degree preferred
• Minimum of two (2) years of nursing experience, with a combination of long-term care dementia care or acute care
• Previous supervisory/management experience in a health care setting
• CPR certified
• Effective written and oral communication skills and good interpersonal skills
• Organizational and time management skills
• Knowledge of Home Health regulatory and reimbursement requirements
• Current drivers license, safe driving record, and reliable transportation
  
  

About the Job:

The Director of Healthcare Services provides direction, coordination, supervision and implementation of professional and supportive services to residents/clients using nursing theory and process in accordance with the Nurse Practice Act. The Director of Healthcare Services assures the residents/clients are treated with respect and dignity, recognizing individual needs and encouraging independence.

Schedule: Monday-Friday day shift

Essentials:

Administration

• Participates in the organizations strategic planning activities
• Assists in plan and development of agency structure
• Implements systems to assure compliance with all state and federal local laws
• Provides leadership to clinical and managerial staff
• Assure compliance with the requirements of state licensure through policy and procedure development.
  Staff education and ongoing monitoring activities
• Recommends new resident policy and procedure and/or changes current policies to improve quality of
  care and to meet state recommendations, efficiency and effectiveness of services
• Reviews and updates client care procedures annually.
• Assists in planning and development of annual budgets.
• Risk management/incident reports.
• Assist with reviewing Abuse/Neglect claims and aid with abuse prevention investigations as necessary
• Provide support to the facility by working on call
• Provide staff direction through general meetings, timely personnel evaluations and productivity
  expectations.

Coordination of Services:

• Introduce heath services to new clients and families
• Perform initial and ongoingassessment of physical & psychosocial needs, coordinate with other
  departments, agencies and care providers as needed
• Maintain ongoing communication with families, MDs and other care providers regarding status and
  condition changes
• Develop a plan of care/service plan for resident/client that promotes independence
• Ensure/coordinate ancillary services and appointment scheduling to ensure that needs are met
• Observes residents; records significant conditions and reactions, and notifies resident director and
  physician of residents condition and reaction to drugs, treatments and significant incidents
• Initiates a resident care plan according to the individualized needs of the resident, as prescribed by
  Physician and/or residence policy. Provides resident and family instruction
• Conducts pre-admission screening of prospective residents.

Coordination of Services (Home Care):

• Participate in hospital care conferences to provide home health care expertise for resident discharges as needed
• Introduce home health care service to clients and families for all new referrals
• Coordinate services to meet resident needs from the time of the new referral through the initial at home
  intake visit
• Establish and implement priorities for services when resource limitations require
• Provide consultation to agency staff regarding new home care nursing treatments.

Quality Improvement:

• Establishes Quality Improvement planning teams
• Identifies data collection requirements and reports to evaluate the effectiveness of the programs and to
  ensure quality of client/resident care
• Identifies systems to recognize resident needs, respond to resident needs, and to measure the outcomes
  of agency interventions. Utilizes this data to provide direction for improvements
• Provides training, supervision and monitoring of staff in the administration of medications, to include
  frequently auditing medication sheets
• Supervises the maintenance of resident charts, review documentation performed by care giving staff.

Human Resources:

• Make health care staff hiring decisions
• Participates in the hiring and orientation of personnel
• Ensure staff development and in-service education programs to ensure competency of staff and to meet
  regulatory requirements
• Provides staff direction through general meetings, timely personnel evaluations and identified
  performance expectations
• Provides leadership to the clinical staff
• Builds a strong team with complimentary skills
• Communicates effectively with all members of the interdisciplinary team
• Ensure that disciplinary action is administered fairly and without regard to race, color, creed, national
  origin, age, sex, religion or disability
• Ensures current licensure/certification of all staff
• Attends required in-services & completes assignments online modules

Customer Services:

• Participates in customer services activities
• Participates in facilitating family / friends survey annually
• Follow up with family/resident/client issues/concerns
• Customer service orientation with knowledge of successful customer service techniques

The Homestead at Rochester Home Health:

The Homestead at Rochester Home Health is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

Just outside of Minnesotas capital, The Homestead at Rochester Home Health offers life in one of the most commonly rated "Best Cities'' in the Midwest. Our center offers the very best care, provided by the very best staff who care for the residents as well as the familial workplace culture. Offering home health services at this location, staff will be able to make the most of the city they live in without as much time in an office. We want our staff to love their work while maintaining a work-life balance, so offering employees paid-time off benefits is a part of our comprehensive benefits package. Join our diverse, involved, and compassionate team and see how we earned our Great Place to Work certification for 4 years running.

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.