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Why Solotech?

To take your career to the next level! As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide.

Find out more at: www.solotech.com

The Cable Returns Technician is responsible for processing cable department returns, preparing cable orders, maintaining inventory accuracy, and ensuring all cabling meets Solotech quality standards to support live production operations.

Your day will look like this:

Examine equipment lists for tours and pull all cabling orders
Receive, inspect, and process returned cable using the R2 inventory system
Ensure cable returns are processed accurately and in a timely manner
Communicate with internal departments regarding returned equipment
Coordinate return priorities alongside the Warehouse Manager
Verify all cables are organized by the correct type and quantity before returning to inventory
Scan returned equipment to maintain inventory accuracy
Perform cycle counts to support inventory integrity
Assist with inventory control procedures and operational best practices
Prepare, fill, and receive orders in the R2 inventory system
Determine if cable is damaged and clearly identify items requiring repair
Ensure all equipment shipped to planned locations is in good condition
Maintain cleanliness, organization, and safety within the department
Report damaged, missing, or unsafe conditions to the Warehouse Manager
Track inventories, kits, cable assembly bundles, and related materials
Respond to questions from technicians, coordinators, and road crews
Clean and visually inspect returned equipment
Clean, label, and inventory cabling
Load and unload inbound and outbound equipment
Assist with warehouse projects, operational changes, and departmental moves
Follow company and industry quality standards for equipment preparation
Other duties as assigned

Your profile:

Less than one (1) year of experience in production equipment rentals/operations
Experience in cabling or electrics is considered an asset
Degree in audiovisual or electronics field is considered an asset
Knowledge of inventory software preferred
Knowledge of Office365 (Word, Excel, Outlook)
Basic knowledge of cable types used in the live entertainment production industry preferred
Strong interpersonal and communication skills
Team-oriented mindset
Strong ability to prioritize tasks within tight deadlines
Ability to work under pressure and adapt to change
Strong customer service skills
Forklift certification preferred

Physical Requirements:

This is not an all-inclusive list but is intended to give an overview of the requirements for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job the employee is regularly required to:

Continually: Sit, walk, speak, and hear
Continually: Type, write, and read
Occasionally: Stand, carry, reach, lift, and push up to 50 lbs.

Work Requirements:

Time will be spent in a warehouse environment
Environment may be fast paced and subject to hot/cold conditions.
Flexible work hours may be required to support operations

Our offer to you:

Competitive compensation and group insurance plan
401(k) with employer contribution
Skills development activities and opportunities for career advancement
Work environment conducive to personal health and well-being
Employee assistance program
Paid time off & referral program

Solotech is an equal opportunity employer.

Learn more about this Employer on their Career Site