Repair Technician US

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Why Solotech?

To take your career to the next level! As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide.

Find out more at: www.solotech.com

The Repair Technician services and supports our service department, quality control on sold equipment, review, and confirmation of equipment/materials, estimating resource requirements for equipment repair, and all other implementation activities for our audio-visual projects or with the post-sales service and support.

Your day will look like this:

• Repair and maintain Solotech and S&SI customer inventory using a variety of hand tools, light duty power tools, electrical meters, and electrical testers including: Lighting, Sound, Video and Rigging entertainment equipment.
• Create reports detailing service work performed;
• Manage spare parts Inventory;
• Maintain preventative maintenance and repair procedures;
• Work with Salesforce, D365 and R2 inventory software;
• Work with manager to forecast project needs;
• Interface with Live Production and S&SI Project Managers;
• Work closely with dept managers for repair deliveries;
• Ensure technical resources management; parts and materials necessary to repair, inspect, prepare and maintain the equipment;
• Ensure RMA shipment and returns management;
• Participate in the on ongoing training programs;
• Identify and eliminate potential risks related to health and safety;
• Carry out all other related tasks required to the position;

Your profile:

• High School/GED
• 3 years of experience in lighting, audio, video equipment, or electronics repair
• An excellent understanding of audio, lighting, video projection for both consumer and professional grade equipment
• Excellent technical analytical skills
• Ability to read and interpret wiring diagrams
• Valid Driver’s license and reliable transportation
• Teamwork oriented
• Ability to self-manage priorities, respecting timelines, and critical deadlines
• Ability to self-manage multiple projects at a time
• Knowledge of automation systems (Crestron AMX), video conferencing systems (Polycom, Cisco), lighting systems (DMX, Light Jockey, ETC, Strand), digital audio processing (Q-SYS, Soundweb, Biamp) is a plus
• Knowledge of Salesforce, R2 and D365 a plus
• Proficiency with Office 365 (PowerPoint, Word, Excel)

Physical Requirements:

This is not an all-inclusive list but is intended to give an overview of the requirements for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job the employee is regularly required to:

• Continually: Sit, walk, speak, and hear
• Continually: Type, write, and read
• Occasionally: Stand, carry, reach, push and lift up to 50 lbs.

Work Requirements:

• Time will be spent in a warehouse setting.
• Flexible work hours to support operations.
• Environment may be fast paced, hot, cold, and dark.

Our offer to you:

• Competitive compensation and group insurance plan
• 401(k) with employer contribution
• Skills development activities and opportunities for career advancement
• Work environment conducive to personal health and well-being
• Employee assistance program
• Paid time off & referral program

Solotech is an equal opportunity employer. EOE/M/F/D/V

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